Phonely
Founding Account Executive
New
160000 –250000 USD / yearUSARemotepipeline managementoutbound salesenterprise salesaccount management
Responsible for owning revenue end-to-end and leveraging a network of buyers in call center related sectors to drive sales of conversational voice AI agents.
Responsibilities
- Own a quota and full-cycle deals from first meeting through close
- Source pipeline through your network plus targeted outbound, with a focus on call center heavy operators
- Lead discovery around call flows, booking rules, transfers, QA, compliance constraints, and success metrics
- Build champions and multi-thread across Ops, Rev, CX, and technical stakeholders
- Drive a structured deal process: mutual action plans, evaluation criteria, ROI, security, and procurement
- Partner with Solutions and Customer Success to scope pilots and align on success criteria before signature
- Maintain accurate pipeline hygiene and forecasting
- Capture product feedback and market intel and loop it back to leadership
Requirements
- Five or more years of closing experience (mid-market and or enterprise)
- A demonstrable book of business: relationships with operators and executives at organizations that run or heavily use call centers
- Experience selling into at least one of: insurance, home services, pay per call, BPOs, lead gen, or other high volume phone driven businesses
- Strong discovery and executive communication, you can speak outcomes, not features
- Comfortable with technical topics at a practical level (integrations, CRMs, call routing, data flows) without needing to be an engineer
- High ownership, strong follow-up, and consistent deal control
Nice to have
- Existing relationships with call center leaders, heads of CX, heads of sales ops, lead gen owners, or BPO leadership
- Experience with Twilio, Ringba, Five9, Genesys, NICE, Talkdesk, Dialpad, Aircall, ServiceTitan, Salesforce, HubSpot
- Prior experience selling call center services, telecom, CCaaS, dialers, QA, WFM, or lead gen products
Conditions
- Small team, high standards, direct access to leadership, and a product that is already proven in production. You will have real ownership over revenue and meaningful input into go-to-market.
How to apply
- Ten minute chat to confirm fit and network
- Deep dive interview focused on deal motion and your buyer relationships
- Short practical: run a mock discovery and outline a pilot plan
Other
- At some point in the future, every business will answer their phone with voice AI. We are building the platform that lets them optimize these AI agents for performance.
- Phonely builds conversational voice AI agents for high volume phone workflows. Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production.
- We’re hiring an Account Executive who can own revenue end-to-end and bring a meaningful network of buyers who run or rely on call centers.
- This role is for an AE with a real book of business. You have relationships with decision makers at companies that use call centers (in-house or outsourced), especially where calls drive revenue: lead qualification, appointment booking, inbound sales, and customer operations.
- You do not need to have sold this exact product category before. You do need to know the people, understand how these teams buy, and be able to run a tight enterprise sales process.