GTM Operations Manager

Other

• At some point in the future, every business will answer their phone with voice AI. We are building the platform that makes it possible. Phonely builds conversational voice AI agents for high volume phone workflows. Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production. We are growing fast and just getting started, which means our GTM engine is being built in real time, and we need someone to own the systems and data that make it run. About the Role This is the seat that sits between RevOps and Strategy & Ops. You'll own the systems and data behind our go-to-market motion, and you'll stay flexible enough to pick up whatever the business needs next. Some weeks you're deep in HubSpot workflows. Other weeks you're runni
• • Drive UTM and attribution discipline across marketing campaigns, closing tracking gaps hand-in-hand with marketing • Partner across Sales, Marketing, Customer Success, and Finance to keep systems and processes aligned as we grow • Evaluate and implement GTM tool integrations (contract systems, marketing platforms) and wire up webhook-style automation where it makes sense • Onboard new GTM hires into our systems and processes • Pick up anything else the GTM engine needs, whether or not it fits neatly into a job description What You'll Bring • 2-3+ years of experience, ideally a mix of consulting (structured problem-solving, client rigor) and startup (comfort with ambiguity and speed) • Hands-on HubSpot experience, admin-level familiarity with workflows, properties, and reporting strongly
• Why Join Phonely We are a team of ex-athletes, founders, and builders with low egos and high standards. We take the work seriously without taking ourselves too seriously. On-site in San Francisco five days a week, meals covered, offsites in cool places (Rocky Mountains, Costa Rica, Indonesia), and meaningful equity in a company that is growing fast. You will work directly with the Chief of Staff and the founders and have real ownership over how our GTM engine gets built.
• Interview Process 1. 15-minute intro call to evaluate fit 2. Deep dive on your experience with the Chief of Staff 3. Case study: a real RevOps/analysis exercise 4. Final conversation with leadership