Forward Deployment Engineer

Other

• Own the end-to-end technical onboarding experience for new enterprise customers, from kickoff through successful integration
• Build and maintain integration scripts, tooling, and documentation to accelerate customer time-to-value
• Serve as the primary technical point of contact during the onboarding phase, translating customer requirements into actionable engineering solutions
• Diagnose integration issues across customer environments (APIs, data pipelines, cloud infrastructure) and drive them to resolution
• Collaborate closely with product and engineering to surface customer feedback and influence the roadmap
• Develop reusable onboarding playbooks and internal tooling to scale the deployment process
• Travel to customer sites occasionally for critical onboarding milestones or technical workshops
• 3–6 years of experience in a software engineering, solutions engineering, or technical implementation role
• Strong proficiency in Python and/or another backend language; comfort reading and writing production-quality code
• Experience with REST APIs, webhooks, and common integration patterns
• Familiarity with cloud platforms (AWS, GCP, or Azure) and data infrastructure tools
• Excellent communication skills — able to explain complex technical concepts to both engineers and non-technical stakeholders
• Self-starter mentality with strong project management instincts; able to juggle multiple customer engagements simultaneously
• Genuine curiosity about AI/ML and enthusiasm for helping customers unlock value from cutting-edge technology
• Prior experience at an AI/ML or developer tools company
• Familiarity with LLMs, vector databases, or ML model deployment
• Experience with enterprise software environments (SSO, VPCs, data residency requirements)
• Background in customer-facing engineering roles (forward deployment, solutions engineering, professional services)
• Direct influence on product direction — your customer insights will shape what we build
• High ownership from day one with a clear path to senior or team lead roles
• Competitive salary, equity, and benefits
• Collaborative, low-ego team that values craft and customer obsession
• We provide an opportunity to not only increase your knowledge, but ours as well. We strongly believe is sustainable growth. As a startup, we put our customers and employees first.
• Our company vision allows for a lot of creative exploration. What does a future where people consume all information through audio look like? How do we create this future?
• We have life changing product market fit. Our users (people with disabilities, students, working professionals) report life changing experiences after discovering our product.
• We move very quickly We run many experiments and ship product updates multiple times every week.
• We are focused on customers We start from concrete user problems and build systems that solve them
• We value deep thinking We get to the right answers through careful thought and experimentation and love digging deeper into the details.
• What we offer
• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
• The United States Based  Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience
• Think you’re a good fit for this job? 
• Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn.
• Not looking but know someone who would make a great fit?  Refer them! 
• Speechify is committed to a diverse and inclusive workplace.  Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.