Product Manager, API Platform

Other

• Own the design and evolution of our public APIs and SDKs, including versioning, deprecation, and the backwards-compatibility promises we make.
• Spec the developer experience end to end: auth, onboarding, first call, error handling, rate limiting, webhooks, and the long tail of edge cases that decide whether someone stays.
• Write code. Build the sample apps, run the integrations, and feel the rough edges yourself before a customer does.
• Read the docs like a developer who's never seen them, then fix the parts that lie or leave things out.
• Dig into support tickets and forum threads for patterns. Treat a recurring question as a design defect, not a documentation gap to paper over.
• Set and defend the metrics that matter: time-to-first-call, integration success rate, API error rates, and the ones that actually predict whether a developer ships.
• Lock the API contract and requirements before engineering starts building, and hold the line when someone wants to bolt on scope mid-flight.
• You have 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products
• You are deeply technical and comfortable working through API contracts, request payloads, logs, telemetry, and implementation tradeoffs with engineers
• You have built or led APIs and SDKs that are robust, scalable, and easy for external developers to adopt
• You have strong product taste for developer interfaces and care about clear abstractions, consistent resource design, and machine-readable errors
• You know how to think from the developer’s point of view and can quickly spot where documentation, workflows, or product behavior become confusing
• You have worked directly with customer and partner developers and know how to translate their needs into better platform products
• You have experience integrating products with third-party enterprise applications and understand what it takes to make those integrations reliable in production
• You write clearly and value concise specs, accurate documentation, and product experiences that tell developers what to do next
• You define success with metrics and can track adoption, usability, and business impact for developer-facing products
• You are excited about AI and motivated by helping customers and partners build more effectively with it
• This role is hybrid (4 days a week in our Mountain View office)