Hirehangar
Technical Customer Enablement & Training Manager
2d ago
1000 –4000 USD / yearWorldwideRemotecrmautomationtrainingseoreporting
Manage customer onboarding and training to ensure successful adoption of a workflow and automation platform.
Responsibilities
- Own customer onboarding from initial setup through full platform adoption
- Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients
- Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams
- Build and maintain scalable enablement playbooks, guides, and training materials
- Support marketing operations workflows, including CRM automation, reporting, and campaign setup
- Partner with marketing and content teams on SEO, content workflows, and enablement initiatives
- Act as a trusted, technical-facing advisor for customers throughout the lifecycle
Requirements
- 2–4 years of experience in customer enablement, customer success, marketing operations, or product training within a SaaS or tech company
- Working experience at a recognized or well-known technology company strongly preferred
- Hands-on experience with HubSpot or similar CRM / marketing automation platforms
- Proficiency in SQL and Python , with the ability to actively use both in workflows, reporting, or training contexts
- Non-negotiable: Prior remote work experience, fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies. Applications without this experience will not be considered.
- Excellent communication skills with the ability to teach technical concepts to non-technical users
Nice to have
- Background working with marketing teams or within a marketing agency environment
- Experience supporting SEO, content operations, or campaign automation
- Exposure to AI-driven tools, workflow automation, or data-driven marketing platforms
Other
- Join Hire Hangar and work with fast-growing global companies while building a long-term career.
- Location: Remote Time Zone: U.S. Time Zones (EST–PST) Role Type: Full-Time
- The Technical Customer Enablement & Training Manager is responsible for ensuring enterprise customers successfully adopt and scale a modern workflow and automation platform. This is a highly customer-facing role that blends technical fluency, marketing operations knowledge, and structured training delivery.
- You will guide customers from first login through full adoption by leading onboarding programs, live training sessions, and cohort-based enablement workshops. The ideal candidate comes from a well-known SaaS or tech company, is comfortable working with code and data, and enjoys teaching marketing teams how to operationalize technology to drive business results.
- HubSpot or equivalent CRM/marketing automation platform
- SQL, Python
- Slack, Zoom, Google Workspace
- Workflow automation tools (Zapier or similar)
- We connect top talent with vetted employers, competitive pay, and real growth opportunities.