Mollie

Enterprise Application Engineer

3d ago
Europe
Mollie

Enterprise Application Engineer

3d ago
Europegoogle workspacejiraslackoktaapisatlassian

Manage and improve enterprise applications portfolio to enhance collaboration and productivity.

Responsibilities

  • Elevate our Google Workspace environment to ensure seamless collaboration and productivity for our teams.
  • Managing and improving our Atlassian suite, enabling smooth project management and effective collaboration.
  • Administer, configure, and integrate our HRIS (HiBob) to ensure accurate data management, streamlined workflow processes, and seamless integration with internal platforms and external systems.
  • Maintain comprehensive documentation of system configurations, processes, and integrations to support future scalability and compliance with organizational policies.
  • Plan, design, develop, and test software systems or applications, including cloud-based and internet-related tools, to enhance existing products and create new solutions.
  • Enable solutions that consider APIs, security, scalability, manageability, usability, and other critical factors to deliver complete and efficient solutions.
  • Identify opportunities to reduce technology spend and complexity, optimizing application usage.
  • Act as the escalation point and mentor for IT Engineers, resolving technical issues within the support portfolio.
  • Drive improvements, participate in projects, and continuously improve services to enhance efficiency and user experience.
  • Provide expert input in the design of strategic initiatives, focusing on the technology used and approaches to development and integration.
  • Ensure all applications and business automation platforms are reliable, resilient, secure, and compliant.
  • Collaborate with vendors to develop, install, and troubleshoot application systems, software, and development, enhancing the effectiveness of supported applications.

Other

  • As an Enterprise Application Engineer, you possess extensive knowledge of administering and managing the most essential enterprise applications, including Google Workspace, GAM, JIRA, HiBob, Slack, Okta, Scripts, and more.
  • Your tech-savviness and expertise in working with APIs enable you to excel in building 'client-side' solutions. Thanks to your contributions, our current and new colleagues can work smoothly, driving the continued growth of Mollie.
  • To maintain our high level of support, we are seeking a talented individual to join our Enterprise Applications team and play a key role in managing and improving the Enterprise Applications fleet. By taking ownership of the Software/SaaS, Applications portfolio, you will ensure that Mollie always aims for the best solution.
  • A customer-first mindset, dedicated to meeting and exceeding user needs.
  • 4+ years of experience as a System Engineer or Enterprise Applications Engineer.
  • Advanced skills in managing Google Workspace, Okta, JIRA, Slack, GAM, Atlassian, HiBob and other industry-leading systems/platforms.
  • Understanding of Software/SaaS asset management and application lifecycle management principles.
  • Advanced technical troubleshooting abilities, ensuring efficient problem resolution.
  • Impeccable technical documentation and knowledge base writing skills.
  • Ability to work independently and with excellent organization, prioritizing a busy workload effectively.
  • Collaborative spirit, capable of working with cross-functional team members to meet customer needs.
  • Proactive in promoting technology innovation, researching and identifying relevant technologies.
  • Familiarity with installation and delivery of applications software using the development lifecycle.
  • Knowledge of Information Technology and Security-related practices to safeguard assets and data.