Planteria
Christmas Coordinator - 6-Month Fixed Term Contract
3d ago
29000 / yearEurope
Coordinate Christmas operations for workplace and commercial festive displays.
Requirements
- Strong verbal and written communication skills, with the confidence to engage professionally with clients, subcontractors and colleagues.
- A proactive, energetic approach and enjoy working in a fast-paced, customer-focused environment.
- Excellent attention to detail and take pride in delivering accurate work.
- Strong organisational skills with the ability to manage multiple tasks, projects and deadlines simultaneously.
- A collaborative mindset and enjoy building positive working relationships with a variety of stakeholders.
- A bias for action, responding quickly to enquiries and driving tasks through to completion.
- A strong sense of ownership and accountability for your work.
- A solution-focused attitude and a passion for delivering great customer experiences.
- The ability to thrive in a structured and process-driven environment, particularly during busy seasonal periods.
- At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!
- If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!
- Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.
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- Accessibility & Adjustments We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.
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- All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.
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- Please note: For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks.
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Conditions
- Lunch provided at our offices
- 25 days holiday, plus any UK Bank Holidays (pro-rata)
- Free plants and flowers every Wednesday at Planteria HQ
- Ability to work 1 day per week from home
Other
- At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.
- We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.
- Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.
- As our Christmas Coordinator, you’ll play a pivotal role in bringing festive magic to workplaces, hospitality venues and commercial environments across the UK. You’ll be at the heart of our Christmas operation, coordinating the delivery of stunning seasonal displays while ensuring every client receives an exceptional experience from enquiry through to installation and collection.
- Key responsibilities include:
- Acting as the primary point of contact for incoming Christmas enquiries from our Business Development team and external channels.
- Preparing and issuing accurate quotations and proposals, ensuring a fast turnaround and exceptional attention to detail.
- Coordinating subcontractors for installations nationwide, including communicating schedules, client requirements and project expectations.
- Issuing Risk Assessments and Method Statements (RAMS) and ensuring all necessary project documentation is in place.
- Managing the dedicated Christmas inbox, ensuring all enquiries and communications are responded to promptly and professionally.
- Handling incoming calls from clients, prospects and subcontractors, delivering outstanding customer service at all times.
- Maintaining accurate records and project information across internal systems and CRM platforms.
- Managing projects involving Christmas trees, wreaths, garlands and bespoke festive decoration schemes.
- Contributing to the creation of memorable festive environments that enhance workplaces and create a welcoming seasonal atmosphere.
- We believe careers aren’t one‑size‑fits‑all. That’s why we invest in learning and development across all our roles, empowering individuals to grow in ways that suit their strengths, whether that’s leading people, deepening expertise, or sharing knowledge as part of our wider training and development community.