Fitt
Supply Chain and Logistics Lead
2mo ago
WorldwideLeadprocurementlogisticsvendor managementinventory managementsupply chain managementcost reductionshippingorder fulfillment
Lead and manage end-to-end supply chain, procurement, logistics, and fulfillment operations for a growing consumer health platform shipping physical products.
Responsibilities
- We ship a physical product across borders and are scaling fast. We are looking for a Supply Chain and Fulfillment Lead to own our supply chain, procurement, logistics, and fulfillment operations end-to-end. Today that means Canada-to-US shipping with customs complexity, multiple suppliers, a growing order volume, and a fulfillment cost structure that needs to improve as we scale.
- You will own everything between our suppliers and our customers’ doorsteps: sourcing, procurement, inventory, shipping, and order fulfillment.
Requirements
- You have owned supply chain, procurement, and fulfillment end-to-end at a physical-product company. Not as a contributor on a large team. As the person responsible.
- You have scaled fulfillment from hundreds to thousands of orders per month, ideally at a Series A–C startup with a team under 50.
- You have managed cross-border shipping between Canada and the US or comparable complexity, including customs, duties, FDA requirements, carrier selection and importer-of-record structures.
- You have diversified supplier bases and reduced COGS in a resource-constrained environment.
- You have a background in consumer health, diagnostics, medical devices, or food tech. You understand regulated product shipping and import/export requirements.
- You operate at both altitude and ground level. You can negotiate a freight contract in the morning and troubleshoot a stuck shipment in the afternoon.
- You bring clarity and discipline to chaotic, fast-moving contexts.
- You make decisions independently and hold vendors to account.
- You work closely with manufacturing without needing to own it. You understand BOMs, production schedules, and materials planning well enough to be an effective partner to the production team.
Other
- Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies.
- We’re filling this role for a client building a consumer health platform that measures and interprets hormone and biomarker data, translating complex physiological insights into personalized guidance through a mobile app designed to help people better understand and take action on their health.
- Build a diversified supply chain with backup suppliers for all critical components. No single-source dependencies.
- Reduce COGS through vendor negotiations, alternative sourcing, and process improvements.
- Own vendor selection, qualification, audits, and long-term relationship management.
- Manage vendor risk. Know what breaks if a supplier goes down, and have a plan.
- Eliminate current cross-border delays and customs friction for US customers.
- Stand up end-to-end order management from purchase to doorstep.
- Manage 3PL and carrier relationships with clear performance SLAs.
- Reduce per-order fulfillment cost below the current $10+ baseline as volume scales.
- Roll out inventory tracking and procurement planning systems that are fit for scale.
- Build operational reporting that gives leadership real-time visibility into inventory levels, landed costs, and order status.
- Own the interface between supply chain and manufacturing on materials planning and production scheduling.
- Set performance standards and accountability across external partners: suppliers, freight forwarders, 3PLs, carriers.
- Reduce founder dependency on day-to-day supply chain and shipping decisions.
- This description is not exhaustive. We are looking for someone who has built supply chain and fulfillment operations from scratch, not someone who has only managed inherited structures.