Director, Employee Success - Tech
1mo ago
USADirector
Director of Employee Success responsible for strategic HR partnership supporting Product and Engineering teams' growth.
Responsibilities
- Crusoe is building the AI infrastructure that powers the next generation of compute — and our Tech org is at the center of it. As Director of Employee Success supporting our Product and Engineering teams, you'll be a true strategic partner to VPs and senior leaders navigating rapid growth, org evolution, and the unique challenges of building at the frontier of AI. This isn't a support role — it's a seat at the table. You'll shape how our tech teams are structured, how talent grows, and how our culture scales as the company does.
Conditions
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
- Compensation will be paid in the range of up to $195,000 - $230,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
- Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Other
- Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
- We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
- We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
- If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
- Strategic Partnership: Serve as a trusted advisor to Product and Engineering VPs — weighing in on org design, team structure, and people strategy as the business scales
- Talent Planning: Lead organizational assessments and headcount planning to ensure our tech teams are built for where Crusoe is going, not just where we are today
- Manager Development: Coach and develop engineering and product managers — helping them level up as leaders, navigate performance conversations, and build high-performing teams
- Career Frameworks: Partner with leaders on leveling, growth paths, and career development that reflect the complexity and pace of a world-class tech organization
- Talent Development: Identify high-potential individuals across Product and Engineering, and build the structured short and long-term programs — mentorship tracks, leadership pipelines, skill accelerators — that turn potential into sustained performance.
- Engagement & Retention: Drive strategies tailored to the needs of technical talent — understanding what keeps great engineers and PMs motivated and growing
- People Analytics: Use data to identify trends in organizational health, attrition risk, and team effectiveness — and translate those insights into action
- Talent Acquisition Partnership: Collaborate with recruiting on hiring strategy, calibration, and candidate experience for key tech roles
- People Programs: Work with the broader People Team to develop and refine programs — performance cycles, compensation reviews, management development — with the tech org’s needs front and center
- Culture & Inclusion: Champion an inclusive, high-trust culture where diverse perspectives are valued and people do their best work
- Change Management: Lead teams through org evolution — helping engineers and PMs navigate ambiguity and stay aligned through periods of fast growth
- 10+ years of experience as an HR Business Partner or equivalent, with meaningful time supporting Product and/or Engineering organizations
- Deep fluency in what makes tech orgs tick — you understand how engineers and PMs think, what motivates them, and how to build trust in a technical environment
- A track record of partnering with senior leaders on org design, headcount planning, and talent strategy — not just executing programs handed to you
- Comfort operating in fast-moving, ambiguous environments — you don’t need a perfect playbook to do great work
- Strong data orientation — you use people analytics to tell stories, spot risks, and make the case for what needs to change
- The kind of follow-through that makes people trust you completely — you do what you say, communicate proactively, and never leave a leader guessing
- High EQ and sound judgment — especially when navigating sensitive or complex people situations with discretion
- Experience coaching managers through difficult performance conversations, team dynamics, and leadership transitions
- The ability to work autonomously and drive initiatives from concept to execution — you’re a builder, not just an executor
- A bachelor’s degree or equivalent professional experience
- Bonus Points:
- A genuine curiosity about AI and the infrastructure that powers it — you don’t need to write code, but you’re energized by what Crusoe is building
- Experience supporting a hypergrowth tech company through a significant scaling phase
- Familiarity with tools like Workday, Ashby, or similar HRIS/ATS platforms
- Experience building or refining people programs from scratch in a scaling organization