CrusoeTechnical Trainer and Adoption Specialist
5d ago
USAtechnical trainingcontent developmentadoption specialist
Technical Trainer and Adoption Specialist role responsible for designing and delivering technical training content to support employees.
Responsibilities
- Crusoe's IT team is responsible for the systems, tools, and capabilities that keep the company running and scaling. As a Technical Trainer and Adoption Specialist, you will support the team that designs, builds, and maintains the technical training content that helps every Crusoe employee — from day-one new hires, to executives, to experienced operators on the shop floor — get up to speed on our core technology faster and more effectively.
- This role requires designing, planning, and presenting VILT and in-person training, as well as building materials and content for those trainings. You'll work closely with our Senior Technical Trainer, and a content builder, to develop and manage needed courses and material as part of a larger technical training effort. This role will travel as needed, up to 30%, especially to our Sunnyvale, and Bellevue locations.
- You'll partner with IT, People Operations, and business unit leaders to understand what employees need to know, identify gaps, and build the content that closes them. If you're a skilled instructional designer who is also a natural teacher, comfortable building trainings from scratch and at a rapid pace, and excited to work at a company on the cutting edge of AI infrastructure — this role was made for you.
Nice to have
- Familiarity with AI productivity tools such as Claude, Workato, or similar — or a demonstrated track record of learning new platforms quickly and an excitement for AI.
- Experience partnering with HR or People Ops teams on new hire onboarding program design.
- Experience supporting technology rollouts or change management initiatives from a training and adoption perspective.
Conditions
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
- Compensation will be paid in the range of up to $105,000 - $130,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
- Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Other
- Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
- We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
- We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
- If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
- Design, develop, and provide training programs for software, including Google Workspace, Slack, and other company-wide platforms.
- Identify learning needs and propose trainings and coursework to meet those needs.
- Deliver in-person and virtual training sessions, including onboarding cohorts and company-wide technology rollout trainings.
- Be able to create eLearning modules, video content, job aids, and other instructional materials covering course material as needed.
- Partner with the Sr. Technical Trainer, People Ops onboarding manager, and manufacturing instructors to redesign and continuously improve the technical onboarding experience — ensuring new hires across corporate and manufacturing teams get productive on core technology faster and more accurately.
- Develop and maintain AI literacy training content in support of Crusoe's internal AI enablement initiatives, helping employees across the company get effective with tools like Claude and Workato.
- Use video, audio, and visual editing tools to make instructional materials.
- Conduct training needs analyses through stakeholder interviews, observation, and data review to identify gaps and prioritize learning programs.
- Analyze learner feedback and engagement data to measure training effectiveness and continuously improve content quality.
- Collaborate with IT, HR, and site managers to align training delivery with onboarding timelines, operational schedules, and technology rollouts.
- Up to 30% travel for content delivery, stakeholder interviews, onboarding observations, etc.
- A Bachelor's degree in any field plus 4–6 years of experience in technical training, instructional design, or a closely related discipline — OR a Master's degree plus 2–4 years of relevant experience. We care more about what you've built and delivered than the specific field of your degree.
- A portfolio of instructional design work is required. We want to see examples of eLearning, curriculum, video content, or training programs you've created from scratch — this is a hard requirement for consideration.
- Demonstrated ability to design and build training curricula from the ground up, not just update or maintain existing materials.
- Experience producing some video or multimedia training content as part of a broader learning program.
- Ability to explain technical concepts clearly and accessibly to learners from a wide range of backgrounds — from corporate staff to manufacturing employees — without losing the people who already know the material.
- Organized, self-directed, and able to manage multiple projects and priorities in a fast-moving environment without sacrificing quality.
- Genuinely curious about technology and keeps up with the tools, platforms, and AI capabilities that are changing how people work.
- Ability to work with and train learners of diverse backgrounds, including corporate, technical, and manufacturing or field workforce audiences.