Casa
In-Home Inventory Specialist (Redwood City)
2mo ago
USAJunior3d scanningphotographyinventory managementmobile applications
Perform detailed in-home inventories and documentation to create digital profiles for onboarding new members.
Responsibilities
- As an In-Home Onboarding Specialist, you’ll play a foundational role in onboarding new members — capturing the details of their home so Casa can take it from there. Your professionalism, presence, and attention to detail will directly shape the member’s first impression.
- You’ll be the friendly, polished face of Casa during onboarding visits. Together with a teammate, you’ll visit member homes to inventory appliances, lighting, safety systems, paint, and more — creating a complete digital profile of the home.
- This role blends hospitality, logistics, and light fieldwork. You’ll use our specialized app and equipment to document everything cleanly and accurately, ensuring the home is ready for ongoing service.
- This is a mobile, field-based role. You must be comfortable entering private spaces, interacting with high-end clients, and operating responsibly and discreetly inside their homes.
- Conduct detailed, room-by-room inventories of residential homes
- Photograph appliances, electronics, lighting fixtures, and other home assets
- Use a camera to create 3D scans and floorplans (training provided)
- Use a paint scanner to log exact wall colors and finishes
- Log utility locations, fire safety devices, and other essential home infrastructure
- Speak with homeowners to gather context, vendors, and preferences
- Represent Casa with professionalism, courtesy, and discretion at all times
- Handle equipment carefully and document all work accurately in our app
Requirements
- At least 2 years of experience in one or more of the following: home services, concierge, logistics, facilities, high-end customer service, or related fields
- Excellent communication and interpersonal skills
- Detail-oriented, organized, and able to follow structured workflows
- Comfortable working in others’ homes with professionalism and discretion
- Ability to lift and carry equipment, move through multi-level homes, and perform hands-on tasks
- Must have a reliable personal vehicle, valid driver’s license, and proof of insurance
- Tech-savvy: comfortable using apps, iPad, smartphone camera, Bluetooth-connected tools
- Clear background check required
Nice to have
- Experience in property management, real estate, home inventory, in-home services, or inspection/insurance assessments
- Hospitality or white-glove service background
Conditions
- $30/hour starting rate
- Flexible weekday/weekend scheduling (20–40 hours/week depending on availability)
- Professional equipment, training, and app access provided
- Opportunities to grow with a fast-moving startup Check us out at getcasa.com
Other
- We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you.