Executive Assistant: Marketing & Communications Lead (South Africa)

Other

• At Cloud Accountant Staffing (CAS) , we don’t build short-term roles. We build long-term careers for professionals who want stability, growth, and meaningful work with global standards.
• In this role, you step in as more than an assistant.
• You become the operator behind communication, marketing, and day-to-day execution — the person who brings clarity, structure, and consistency across everything the business touches.
• You’ll work closely with leadership, support client experience end-to-end, and ensure that both communication and marketing aren’t just running — but running well.
• If you’re someone who naturally creates order, communicates with intention, and takes pride in making things work seamlessly — this is a role where that strength becomes your career advantage.
• This role sits at the intersection of communication, marketing, and operations. You’re the person who keeps everything clear, consistent, and moving forward.
• Client Communications & Operations — You’re the voice and the flow
• You’ll be the steady presence behind every client interaction. From managing shared inboxes (hello@, care@, accounting@, tax@) to guiding clients through onboarding and offboarding, you ensure every message is clear, timely, and aligned.
• You don’t just respond — you create structure. You build SOPs, refine templates, and design workflows that make things easier not just for today, but for the long run.
• You also keep everything connected — aligning schedules, tracking details, and making sure nothing slips through the cracks.
• Marketing Execution — You turn ideas into consistent output
• You take ownership of the content calendar and make sure it actually happens. Not just planned — executed.
• You schedule, publish, and keep things moving using tools like Social Pilot. You transform long-form ideas into structured, engaging content that people can actually consume.
• And you don’t just “post and forget.” You pay attention to performance, identify what’s working, and continuously improve from there.
• Systems & Leadership Support — You bring order to growth
• You naturally think in systems. When something feels manual, unclear, or inefficient — you find a better way.
• You introduce structure into communication and marketing workflows, and look for opportunities to improve through automation, AI tools, or smarter processes.
• Most importantly, you act as a trusted right hand to leadership — helping turn direction into execution, and ensuring things don’t just start, but actually get finished.
• We’re looking for someone who sees this role not as “support,” but as ownership.
• • Strong experience managing client communications end-to-end • Hands-on experience with onboarding/offboarding and process documentation • Proven ability to manage and execute content calendars • Clear, professional, and thoughtful written communication • Experience building SOPs, templates, and structured workflows • Highly organized, detail-oriented, and systems-driven • Comfortable using Google Workspace (experience with Canopy or Social Pilot is a plus) • Ability to work independently, take initiative, and follow through
• More than anything, we’re looking for someone reliable, thoughtful, and consistent — the kind of person teams trust to keep things running at a high standard.
• We’re not a freelance marketplace. We’re not built on short-term work. We build careers.
• At CAS, you step into a role designed for long-term growth, stability, and real ownership:
• • Competitive, career-level compensation • Permanent work-from-home setup — done right • Clear scope, structure, and expectations • High-trust environment where your work matters • Direct exposure to global teams and U.S. clients • A culture grounded in clarity, growth, and continuous improvement
• This is a role where your work directly shapes client experience, strengthens operations, and drives marketing consistency — and where that impact is recognized.
• If you’re ready to take ownership, build systems, and become a trusted operator behind both communication and marketing — this is your next step.