Bliro
Forward Deployed Engineer (FDE) (m/f/d)
4mo ago
Europecrmerpsalesforcesapms dynamicsaiautomation
Forward Deployed Engineer integrating AI agents into enterprise CRM and tool stacks to automate workflows.
Responsibilities
- As a Forward Deployed Engineer (FDE), you operate at the intersection of engineering, AI, and enterprise reality.
- You join complex enterprise onboardings and work directly with customers to:
- Understand their workflows and system landscape
- Integrate Bliro deeply into their CRM and tool stack
- Customize AI agents and automations to their specific needs
- Eliminate manual work through smart, scalable solutions
- You are not a consultant. You are not a commercial account owner.
- You are a business engineer deployed at the edge of the company - turning real-world enterprise complexity into scalable product capabilities.
- You will operate as part of a pooled technical expert team across multiple enterprise accounts and play a key role in evolving Bliro’s agent and integration capabilities.
Other
- At Bliro, we are creating the only AI Assistant enterprise revenue teams need. To achieve that we build, customize and deploy AI agents that automate the manual work inside those revenue teams.
- That work includes:
- Detailed customer visit preparation using voice-to-voice phone agents
- Post processing agents inside the customer's internal systems (mostly CRM and ERP)
- Sales Coaching agents
- Revenue forecasting agents
- and much more
- We work with large enterprise customers running complex systems like SAP Sales Cloud, MS Dynamics, Salesforce and custom CRM environments. Making AI truly valuable in these environments requires more than a generic SaaS product - it requires deep technical customization, integration, and product evolution.
- That’s where you come in.
- Build and configure integrations with systems like SAP Sales Cloud, MS Dynamics, Salesforce and other enterprise tools
- Work with APIs, data flows, and automation logic
- Write Python scripts, complex AI prompts and implement custom solutions where needed
- Ensure high integration coverage and reliable CRM/ERP data ingestion
- Translate business workflows into agent logic and prompt configurations
- Improve automation coverage of manual tasks
- Iterate on AI analytics, coaching logic, and AI outputs based on real customer feedback
- Identify recurring enterprise needs and translate them into scalable product features
- Actively shape the roadmap for agents, integrations, and automation capabilities
- Work closely with Product & Engineering to upstream solutions
- Partner with Customer Success during enterprise onboardings
- Operate independently on technical execution while keeping stakeholders aligned
- Support Sales with technical feasibility when needed
- Background in Computer Science, Business Informatics, Industrial Engineering or similar from a top-tier technical university
- Experience working with APIs and system integrations
- Solid Python skills (SQL is a plus)
- Comfortable working hands-on with real production systems
- Interest in AI prompting, agent systems, and workflow automation
- Ability to translate business requirements into technical logic
- Excited about turning manual enterprise processes into automated agents
- You genuinely enjoy understanding how companies operate
- You can bridge business and engineering worlds
- You take ownership and drive solutions independently
- You prefer shipping working solutions over writing slide decks
- You think in scalable systems, not one-off hacks
- You want your work to influence the core product
- Munich-based role. Close collaboration with our sales, CS, product and engineering teams, who are all on site.
- Englisch (C2) and German (C1+) needed.