Qed Ai
ScanForm Support Technician for HIV programs – Côte d'Ivoire
11mo ago
Worldwidedata quality monitoringtechnical supportmentorship
Provide technical support and assistance for data quality monitoring and evaluation in HIV programs in Côte d'Ivoire.
Requirements
- Residency in Côte d'Ivoire.
- Strong experience working within the health system, including exposure to facility- or community-based health programs.
- Understanding of health information systems (HIS) and routine health data collection processes.
- Experience providing mentorship, on-the-job support, or technical assistance to health workers or data staff.
- Native or near-native fluency in French.
- Knowledge of local languages used in health facilities is a plus.
- Knows HIV guidelines and the HIV testing algorithm by heart.
- Patience.
- Emotional intelligence and strong face-to-face communication skills.
- Strong logical reasoning and attention to detail.
- Ability to compose field reports and summaries.
- Ability to listen carefully to clients and partners and communicate their needs accurately back to the technical team.
- Experience and comfort with making public presentations.
- High proficiency in spoken and written English, with the ability to compose clear and accurate written communication.
- English typing speed of at least 40 words per minute.
- Highly preferred full-time employment of at least 40 hours per week. Promising students with exceptional skills should contribute at least 24 hrs/week.
- Critical thinking skills, expressiveness, and team-oriented attitude.
- And you have to care about the work that you do!
Nice to have
- Experience working with Excel spreadsheets.
- Knowledge of ScanForm.
- Familiarity with other HIV program areas beyond HIV testing.
- General familiarity with other health programs in Côte d’Ivoire, beyond HIV.
- Experience working with computers and digital tools in a professional setting.
Other
- QED.ai ( https://qed.ai ) is a tech company focused on public health and food security in Sub-Saharan Africa. We build the digital infrastructure and artificial intelligence that empowers the intersection of aid and scientific inquiry, including epidemiological surveillance of HIV and malaria, and in-situ nutrient analysis of crops and soils using spectroscopy and computer vision. Our funding comes from philanthropic and governmental organizations such as the Global Fund, CDC, and the Gates Foundation.
- We are looking for a ScanForm Support Technician for HIV programs in Côte d’Ivoire .
- Provision of technical support and assistance to government and implementing partners with data quality monitoring and evaluation. Identify problems, diagnose causes, and resolve or delegate tickets to appropriate staff.
- Remote technical assistance guided by data, answering phone calls reactively and also making phone calls proactively to improve data quality and correct use of registers and workflows.
- In-person training, mentorship, and supportive supervision during regular site supervision, in coordination with project partners.