Plaud
Senior Community Engagement Specialist - San Francisco
4mo ago
USASeniorRemote
Lead community engagement initiatives to support AI-driven productivity tools at Plaud in San Francisco.
Responsibilities
- Identify community members who naturally support Plaud—sharing templates and workflows, and advocating in unintended spaces—and build a relationship-based advocate ecosystem rooted in genuine connection, not recruitment.
- Identify community activation opportunities before they're on anyone's roadmap — a hackathon, a build challenge, a creator collab, an offline moment — own them from concept to execution, and ship them while the window is still open.
- Build infrastructure to enable contributions by establishing systems for submission, quality, distribution, and recognition. This turns individual templates into community standards and invites new contributors to improve.
- Own the user research pipeline as a live, direct channel into Plaud's most invested users — relationships maintained consistently enough that when Product needs to activate it, the answer is days, not weeks.
- Listen closely enough to know when the community is telling us something important, synthesize it into something a cross-functional team can act on, and follow through until it actually changes a decision.
Requirements
- You have 3-5 years in community, creator programs, or ecosystem roles — and at least one thing you built from zero, figured out as you went, and made repeatable.
- You spot organic advocates before they have a follower count worth noticing — by the quality of what they're building and the credibility of others' responses to them.
- You know exactly why some community-created content travels and other content sits untouched — and you've built systems, not just instincts, around closing that gap.
- Format doesn't faze you, and platform doesn't limit you — you show up where the audience is, whether that's a Reddit thread, a Discord server, or a room full of people.
- You move first, calibrate as you go, and treat waiting for direction as the higher-risk choice.
Conditions
- Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
- High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
- Competitive Compensation $140K-$185K base salary+performance bonus+Equity.
- Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
- Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
- Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
- Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
- Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Other
- Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.
- Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
- To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram , X , Facebook , LinkedIn , and YouTube
- Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
- Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
- Define the next-gen paradigm for human-AI interaction.
- Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
- Work with passionate teammates who value innovation, collaboration, and customer success.
- Grow your career in a culture that champions continuous learning and fast career development.
- Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.