Retell Ai
Founders Initiatives, AI Agents
1mo ago
200000 –300000 USD / yearUSA
Cross-functional team member working with founders on key strategic initiatives at an AI company.
Responsibilities
- We are hiring a Founders Initiatives, AI Agents builder to design and implement internal and external AI systems that power how Retell hires, sells, operates, and scales.
- You will be responsible for building production-grade AI workflows, automations, and agent systems that directly impact company operations and customer experience.
- This role sits at the intersection of applied AI, full-stack engineering, and startup operations.
Conditions
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
- Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.
- Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.
- High Ownership: Small teams, >$1M revenue/employee, and significant equity.
- Performance-Based: Offers tied to interview performance, not experience or past salaries.
How to apply
- Intro Call (15-20min) : Connect with our talent team to get a deeper look at the team and the work you'd be doing.
- First Technical Phone Interview (45 min) : System Design & Project Deep Dive
- Second Tech Screen (45min): Tools & Automation
- Final Interview Coding and Technical Round (90 min)
- Cross-Functional Interview (30 min)
- Past Project Deep Dive (30 min)
Other
- Retell AI is using first principles to reimagine the call center with cutting-edge voice AI.
- Thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled rapidly to tens of millions in ARR with a small, high-velocity team.
- Our vision is to build a modern customer experience platform where AI agents operate as frontline workers, QA systems, and operational managers continuously executing, monitoring, and improving customer interactions.
- We’re looking for builders who want to work on the hardest problems in applied AI, move fast, and have outsized ownership in shaping the company.
- Let’s build the future together.
- We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x
- #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025
- We're also one of the top ranking startups on: https://leanaileaderboard.com/
- Enterprise tech 30: https://www.wing.vc/et30/overview
- Founders Initiatives is a cross-functional team that works directly with Retell's founders on the company's highest-priority opportunities and challenges. Team members are expected to operate across functions, build from first principles, and help scale the business in whatever way creates the most impact.
- This is not a narrowly scoped role, it is a high-ownership builder position where you will work across product, engineering, GTM, operations, and AI systems to design and ship core company infrastructure.
- Build systems that extract structured signals from resumes (skills, experience, founder traits, domain expertise)
- Develop lead scoring models to predict interview success and role fit
- Design AI recruiter workflows for candidate screening and qualification
- Automate personalized outbound email and candidate engagement workflows
- Build automation systems for customer security workflows (BAAs, DPAs, DocuSign, contract review flows)
- Automate security questionnaire and compliance response generation
- Improve internal tooling for enterprise readiness and audit processes
- Build systems for accounts receivable automation and finance-related email workflows
- Create automated enterprise customer onboarding and account setup tools
- Design internal systems that reduce manual operational overhead across teams
- Integrate with CRM systems such as Salesforce, HubSpot, and GoHighLevel
- Build workflow automation using tools like Zapier, n8n, and Make
- Design LLM-powered systems using OpenAI, Gemini, Claude, and other models
- Own API-based integrations that connect internal systems across the company
- Build HubSpot and Lark automations to improve sales and marketing efficiency
- Develop lifecycle automation systems for customer engagement and retention
- Create targeted website personalization and ad content generation systems
- Build email personalization and outbound automation pipelines at scale
- Have a Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
- Have 2+ years professional software engineering experience
- Have 1+ year of startup experience and are comfortable with ambiguity and fast iteration.
- Think like a founder and operate with high ownership
- Have strong software engineering skills (backend, full-stack, or systems)
- Have hands-on experience building with LLMs or AI agents in production
- Are comfortable working across product, engineering, and operations
- Move fast, iterate quickly, and are comfortable with ambiguity
- Prefer building systems over working on narrowly defined tasks
- Care deeply about real-world impact over theoretical work
- Cash: 200k - 300k
- Equity : Offers Meaningful Equity
- Location : Redwood City, CA, US
- US Visas : Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.