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Numeral

Solutions Engineer

1w ago
120000 –150000 USD / yearUSASeniorRemote
Numeral

Solutions Engineer

1w ago
120000 –150000 USD / yearUSASeniorRemoteapidata integrationtechnical discoverydemosscoping

Serve as the technical backbone in sales, handling discovery, demos, and guidance to ensure smooth onboarding and customer value.

Responsibilities

  • We're looking for an experienced Solutions Engineer to be the technical backbone of our sales cycle. You'll own technical discovery, demos, scoping, and integration guidance — removing technical and data surprises before a deal closes so that onboarding is smooth and customers realize value fast.
  • You'll work shoulder-to-shoulder with Account Executives on our most complex and highest-value deals: mapping where a customer's data lives, how it flows into Numeral, and how stores, APIs, and data entities need to be configured so tax and nexus work correctly. You'll be equally comfortable in a technical discovery call with a developer and in a value conversation with a finance leader. As one of the founding members of the SE team, you'll also help build the playbooks, demo environments, and processes that let the function scale — and you'll have an outsized voice in shaping the product through the feedback you bring back from the field.
  • Own technical discovery and demos. Run discovery to understand each prospect's billing/payment/ERP stack, then deliver tailored, credible demos that map Numeral's value to their architecture and prove it works in their environment.
  • Architect the integration plan. Translate customer data architecture into a clear Numeral integration plan — system diagrams, data-flow mapping, effort estimates, and success criteria — across pre-built integrations, APIs, and manual workflows.
  • Own technical scoping and the handoff to onboarding. Build and quality-gate Technical Mutual Action Plans (TMAPs) and serve as the technical sign-off for complex deals (Stripe, custom API, NetSuite, and other non-Shopify tax engine implementations) before they're committed.
  • Win the technical evaluation. Handle technical objections live, drive RFPs and security reviews, and run light proofs-of-concept and pilots that move deals forward.
  • Be the voice of the customer. Gather technical requirements and friction points from the field and partner with Product and Engineering to influence the roadmap, prioritize integrations, and unblock deals.
  • Enable the broader GTM team. Deliver training to AEs and SDRs on nexus, integrations, and new product capabilities; run office hours; and reduce the need for Product/R&D to join customer calls.
  • Build scalable assets. Create and maintain demo environments, customer-facing documentation, integration guides, and repeatable SOPs that make the whole team more effective.

Conditions

  • Competitive salary and equity - you'll share directly in the company's success
  • Full medical, dental, and vision coverage
  • Wellness perks like Headspace and the Peloton One App
  • 401(k) to help you build long-term financial security
  • Lunch and snacks when you're in the office
  • Regular team offsites and company events as we grow
  • A culture built on ownership - your work matters and people will see it!

Other

  • Numeral is transforming how taxes get done. Digital businesses are currently bogged down by a painful web of regulations across 47 states and 70+ countries. We’re eliminating this burden so teams can focus on their core mission.
  • We’re the largest and fastest-growing AI-native tax solution. Started in 2023, Numeral has raised over $57M from Benchmark, Mayfield, Y-Combinator, and many others. We now serve over 3,000 paying customers and have more than tripled our revenue every year in our history.
  • 5+ years as a Solutions Engineer, Sales Engineer, Solutions Architect, or in a comparable customer-facing technical role, ideally selling into enterprise and mid-market.
  • Hands-on technical depth with API integrations and web technologies — REST APIs, webhooks, and data flows between systems. Programming experience in one or more languages (Python, JavaScript, Ruby, etc.) is a strong plus.
  • The ability to speak to both engineering and finance stakeholders — translating complex technical concepts for non-technical buyers and going deep with developers in the same deal.
  • Strong discovery and demo instincts — you're comfortable driving live technical conversations and tailoring them to the audience.
  • Exceptional documentation and organizational skills , and a love of building scalable processes from scratch.
  • Startup mindset: not scared of ambiguity, hungry for rapid growth, and self-sufficient enough to create a playbook rather than wait for one.
  • Customer obsession: you deeply care about the user experience and solving their problems.
  • A genuine love of learning — you can build deep expertise in new industries, products, and integrations quickly.
  • Sales/Solutions Engineering experience or familiarity in sales tax or accounting, as well as deep product empathy and proven ability to sell into the same buyer.
  • Familiarity with billing systems, ERPs, or payment services , such as NetSuite, Stripe, or QuickBooks. You understand the data layer Numeral sits on and can speak credibly to finance and engineering buyers at once.
  • Background in Numeral’s key sales verticals (E-Commerce, SaaS, Manufacturing, Wholesale/Distribution) allowing for deeper connections and understanding with our main customer segment
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