Synthflow
Product Operations Intern
1mo ago
EuropeTraineeRemotelinearnotionposthog
Internship role supporting product operations including tooling, analytics, and cross-functional coordination at an AI enterprise company.
Responsibilities
- Synthflow is building the infrastructure layer for enterprise voice AI. As we scale, the systems, processes, and data that power our product team need to scale with us.
- We’re looking for a Product Operations Intern to support the product team across tooling, analytics, documentation, and cross-functional coordination. You’ll work closely with Product, Engineering, Customer Success, and Design, gaining hands-on experience in how a fast-growing AI company builds and ships products at scale.
- This is an ideal role for someone looking to break into product, operations, or tech from a related background and learn how high-performing product teams operate.
Other
- Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging. Our agents handle routine interactions at scale so teams can focus on high-value work.
- Over 20M hours of operations automated
- 60% more calls answered vs. non-AI operators
- 150M interactions handled, 99.99% uptime
- Backed by Accel, Atlantic Labs, and Singular. Trusted by 1,000+ customers. Recognized as one of the most promising companies in Germany.
- Help maintain and improve the product team’s tooling stack, including Linear, Notion, PostHog, and related workflows
- Support the creation of dashboards and reports that track product usage, feature adoption, and key business metrics
- Assist with release management processes, including changelog updates and internal communications
- Help keep roadmaps, tickets, and project documentation organized and up to date
- Gather, organize, and synthesize customer feedback from Customer Success, Sales, and user research initiatives
- Document processes, meeting notes, and best practices to improve team efficiency
- Support onboarding materials and maintain internal knowledge bases
- Assist with operational, analytical, and cross-functional projects across the product organization
- 0–2 years of experience in operations, customer success, consulting, business analysis, project coordination, startups, or a similar problem-solving environment (recent graduates encouraged to apply)
- Strong organizational skills with exceptional attention to detail
- Analytical mindset with the ability to structure information, spot patterns, and turn data into actionable insights
- AI-literate and excited to leverage modern AI tools to improve workflows, productivity, and decision-making
- Excellent written and verbal communication skills, with the ability to work across technical and non-technical teams
- Curious, proactive, and eager to learn how products are built and scaled in a fast-moving startup environment
- Nice to have: familiarity with tools such as Notion, Linear, Jira, PostHog, or Airtable, and basic experience with data analysis, SQL, Python, spreadsheets, or automation tools
- Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.