Salient
Software Engineer, Product
1w ago
140000 –200000 USD / yearUSAaivoice aisoftware implementation
Software Engineer working on product implementation and customization of AI agents for financial customer service solutions.
About the company
- We’re building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing.
- Backed by a16z and Y Combinator, with $65M raised in Series A funding.
- 8-figure ARR < 2 years already serving > 20% of the auto lending industry, and processing millions of real customer calls and transactions daily.
- Fully deployed with major financial institutions - not just PoCs.
- We are expanding into new financial services segments!
- In-person office culture in San Francisco, CA.
- We're fully integrated with our customers, own the full stack, and are moving fast to bring modern AI into regulated industries where precision, reliability, and performance matter most.
Responsibilities
- We're seeking a Software Engineer, Product to work directly with our customers to implement our technology and build any required customizations. In this role, you will apply your problem-solving ability, creativity, and technical skills to be a customer’s first resource for implementing AI agents in their company. This role is critical in helping us deliver reliable, compliant, and efficient customer service solutions to millions of borrowers.
- You will own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution
- Implement and build new features with customers, and implement them in the core engineering product
Requirements
- Relevant college and post-college work experience in a fast moving work environment
- Customer-facing polish, with ability to extract requirements and run discovery - strong communicator
- Ownership mindset — someone who treats every deployment like a mission-critical project
- Strong hands on coder with proven proficiency in programming languages in either Python, Typescript or Javascript
- Excellence in technical documentation and cross-team communication
- Ability to collaborate with technical and non-technical customers, and comfortable working in a dynamic environment with evolving objectives and many iterations with customers
- Ability to work 4 days a week from our San Francisco office (open to candidates willing to relocate)
- At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace and ready to collaborate in person 4 days a week in our San Francisco office with a start time of 8:00 AM .
- We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage , a generous 401(k) , and catered lunches .
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