Relay
Chief of Staff Associate
2mo ago
EuropeC-level
Early-career role supporting and helping drive the CEO's agenda and company's strategic priorities at a high-growth logistics startup.
Responsibilities
- You'll work directly alongside Relay's Chief of Staff, sitting at the center of the CEO's agenda and the company's most strategic priorities. This is a rare early-career role that gives you genuine access to how a high-growth company is led, scaled, and funded — from the inside.
Requirements
- • 2–4 years in consulting, a founder's office, or a high-growth startup in a strategy or operations role
- • You turn ambiguous problems into structured solutions — and then execute them
- • Excellent written and verbal communication; you make complex things clear
- • Collaborative and trusted across functions; you build relationships fast
- • Energized by pace, not slowed by it
How to apply
- • Talent Acquisition Interview – 30 min
- • Hiring Manager Interview – 45 min
- • Case Study / Strategic Scenario – 60 min
- • Values & Team Interviews – 2 x 30 min
- • Decision and offer within 48 hours
Other
- Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
- Relay’s Mission is to free commerce from friction . Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people , making the online shopping experience seamless and accessible to everyone.
- THE TEAM • ~110 people , more than half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first‑principles thinking , tight feedback loops and relentless experimentation
- Support and continuously improve leadership meetings, all-hands, and company communications. Keep the organization focused on what matters most.
- Play a founding role in designing and launching Relay's CEO Office — a new internal function that centralizes how the company's top priorities are tracked, escalated, and executed. You'll help build the playbooks, rituals, and governance structures from the ground up.
- Be a hands-on contributor to Relay's next potential fundraising round — supporting data room preparation, investor materials, strategic narratives, and cross-functional coordination as we enter our next phase of growth.
- Translate company-level strategy into clear roadmaps, milestones, and ownership. Drive accountability on OKRs and follow through on delivery.
- Act as the connective tissue across teams — scoping and driving high-priority projects that require alignment across engineering, product, ops, and commercial.
- Contribute to workforce planning, role design, and people processes — from performance reviews to goal-setting — that help Relay scale without losing what makes it great.
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day : You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
- All In, All the Time : You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People-Powered Greatness : You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
- Grow the Whole Pie : You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
- Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.