Relay
Shift Manager - London
5mo ago
EuropeMiddle
Manage sortation operations and lead a team to meet performance targets in a logistics company.
Responsibilities
- Please note: We offer Day and Night Shifts
- As the Shift Manager at Relay, you can expect to have the following responsibilities
- Overseeing sortation operations during your shift to ensure targets are met
- Supporting with recruitment, onboarding, and training of site operatives
- Leading, motivating, and coaching your team to high performance
- Ensuring health & safety standards are upheld and continuously improved
- Identifying and acting on opportunities to drive efficiency and service quality
- Collaborating with stakeholders to support the wider success of the site
- Previous experience in a fast-paced operational or warehouse environment
- A proactive leader with strong communication and team-building skills
- Able to think on your feet, solve problems, and make sound decisions under pressure
- Comfortable using data to track performance and make improvements
- A hands-on, positive attitude and a willingness to roll up your sleeves
Conditions
- Generous equity, richer than 99% of European startups , with annual top-ups to share Relay’s success.
- Private health & dental coverage , so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.
- 25 days of holidays
- Enhanced parental leave .
- Hardware of your choice .
- Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).
How to apply
- Talent Acquisition Interview - 30 min
- Hiring Manager Interview - 45 mins
- Final Interview - 1 hour
- Decision and offer within 48 hours . Our process mirrors our pace of work.
Other
- Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
- Relay’s Mission is to free commerce from friction . Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people , making the online shopping experience seamless and accessible to everyone.
- THE TEAM • ~110 people , more than half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first‑principles thinking , tight feedback loops and relentless experimentation
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day : You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
- All In, All the Time : You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People-Powered Greatness : You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
- Grow the Whole Pie : You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
- Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.