Glia

Marketing Operations Analyst

3w ago
LATAMRemote
Glia

Marketing Operations Analyst

3w ago
LATAMRemotemarketosalesforcecrmdata management

Manage and optimize marketing tools and data integration to support lead lifecycle and campaigns.

Responsibilities

  • Platform Management
  • Run our marketing tools day to day (Marketo, Salesforce, and others). Keep them set up right and working well together
  • Keep data moving cleanly between our marketing tools and our CRM. Make sure leads, contacts, and campaign data are correct and ready to use
  • Find and fix gaps between systems. Work with Revenue Operations and IT. DShare what you think is causing it and what to try first
  • Handle lead lifecycle management like duplicate cleanups, field rules, and funnel Stage
  • Vendor Management
  • Manage our tool vendors. Test new tools, help with renewals and contracts, and add or remove tools as our needs change
  • Write down how our systems work and how to run them. Be the first stop for marketing systems requests. Own your tasks, set timelines, and share updates before people ask
  • Automation & Reporting
  • Build AI workflows that cut manual work in lead routing, data cleanup, and campaign tasks. Spot repeat work and suggest ways to automate it
  • Keep our campaign tagging and UTM rules clean so we can measure how marketing drives revenue
  • Build reports and dashboards people can use without help. Spot trends and explain why they matter to the business — not just what the numbers say

Requirements

  • Experience in marketing ops, revenue ops, or a similar role. B2B SaaS experience is a plus
  • Hands-on work running a marketing platform (ideally Marketo) and a CRM (ideally Salesforce), including how they connect. You know your way around Salesforce and where data lives
  • You have managed or tested marketing tools (Google Analytics, ZoomInfo, LeanData, Gong, 6Sense, etc.)
  • You know how B2B SaaS sales works, from first outreach to closed deal. You understand terms like pipeline, ARR, ACV, and churn
  • Strong with data. You build clean models and reports on your own
  • You use AI tools (like Claude or ChatGPT) every day to work faster
  • You own your work. You track your own tasks, hit deadlines, flag problems early, and bring a fix when something goes wrong
  • Excellent email, and social communication skills in English. You adjust how you explain things for technical and non-technical people
  • You know at least one data tool beyond Excel (Tableau, Salesforce Reports, or basic SQL). You pick up new tools fast

Nice to have

  • Working knowledge of SQL, APIs (Marketo API is a plus), or reverse ETL tools
  • Marketo Certification
  • You understand multi-touch attribution and ABM
  • You know BI tools like Tableau, Looker Studio, or Power BI
  • Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
  • The Glia Talent Acquisition team uses @ glia.com and @ gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
  • Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via

Other

  • Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
  • Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
  • Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com .