Socket
Sales Engineer, Commercial
7mo ago
165000 –200000 USD / yearUSARemote
Sales Engineer supporting commercial customers by providing technical education, guidance, and support in pre-sales.
About the company
- Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!)
- Founded by Feross Aboukhadijeh , a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $ 125M in funding from top angels, operators, and security leaders.
Responsibilities
- Socket is looking for a Sales Engineer to support our commercial customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.
- Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
- Craft technical content to guide customers in implementing specific use cases or extending our solution.
- Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
- Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
- Provide guidance on integrating solutions into the customer's existing infrastructure.
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
- Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
- Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
How to apply
- Phone Screen with our Talent Team
- Virtual f2f with the Hiring Manager
- Virtual f2f with members of our Sales Team
- Presentation
- Final call with our Founder
- Debrief
- References
- Offer
- We know how important clarity is when looking for a new role, so we've put together a read-me about the Interview Process at Socket.
- Benefits: Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:
- Market competitive salary bands
- Meaningful equity program
- Comprehensive health benefits for you and your family (99% coverage)
- Flexible time-off, holidays, and winter shutdown to rest & recharge
- Paid parental leave
- Remote-first, with quarterly team off-sites
Other
- 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with commercial customers
- Prior experience in security, developer tools, or SaaS environments
- Hands-on technical background: prior software engineering, data science, or equivalent role
- Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python)
- Understanding of software supply chain security and vulnerability management concepts
- Ability to read/write basic scripts in Python, JS, or Go
- Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
- RESTful API and integration experience
- Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
- Move with urgency and focus: We prioritize swift, decisive action.
- Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
- Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
- Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.
- Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.