Lendable
Head of Creative
2mo ago
EuropeHeadRemote
Leadership role overseeing the creative function at a fast-growing fintech company.
Responsibilities
- We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
- We’re looking for a Head of Creative to lead and grow our creative function through this transformation. You’ll set the creative bar across Zable, manage and grow a pod of designers and producers, and own the creative output that defines how millions of customers experience our brands. This is a key role in shaping the next chapter of the company.
Other
- Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot )
- So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days.
- We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting
- 7+ years of creative experience, with at least 2–3 years leading a creative team in a high-growth consumer brand or top creative agency
- Track record of building or significantly evolving a brand identity, ideally for a D2C consumer brand going through a rebrand or rapid scale
- Strong portfolio across brand, advertising, lifecycle and digital, with work that is genuinely best-in-class
- Confident managing, hiring and developing a multi-discipline team (designers, producers, freelancers, agencies)
- Comfortable operating both strategically (brand vision, system, narrative) and hands-on
- Experienced collaborating with senior stakeholders, CMO, growth, lifecycle, product, performance and brand
- Demonstrable use of AI in your creative workflow, and a clear point of view on how AI is reshaping the creative discipline
- Experience in regulated industries (fintech, healthcare, telco, insurance)
- Experience spanning both in-house and top creative agencies
- Experience standing up an in-house creative function or production studio
- Comfort with creative effectiveness measurement and structured testing
- Driven by craft but commercially minded — you measure work by impact, not awards
- A strong leader who lifts the people around you and attracts talent in your wake
- Pragmatic and decisive — you ship and learn rather than perfect in private
- Brand-obsessed but flexible — you can hold a high bar at speed
- Energised by greenfield problems and not put off by ambiguity
- A confident communicator who can sell ideas internally and externally
- Set the creative vision and bar across Zable, work closely on the rebrand and its roll-out
- Translate brand strategy into a coherent creative system: identity, tone, design language, motion and video
- Own creative review across all marketing output — paid, lifecycle, organic, brand, partnerships, sponsorships
- Evolve the brand over time based on customer insight, performance data and market shifts
- Hire, manage and develop the creative pod — designers, video producers, freelancers and agency partners
- Set briefs, prioritise work and run a high-output, high-quality creative function
- Coach the team on craft, AI workflows and commercial thinking
- Define the operating model — in-house vs. agency vs. freelance — that scales with our ambition
- Partner closely with the CMO, growth, lifecycle, content, SEO and product teams to align brand and performance
- Work with product design to ensure brand coherence between marketing and in-product experience
- Collaborate with finance, legal and compliance to keep work on-brand and on-policy
- Lead the creative team’s adoption of AI — tools, workflows, evaluation
- Build the systems, templates and processes that let us produce at volume without compromising the bar
- Set creative effectiveness benchmarks and embed a test-and-learn culture
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
- Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
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