Fairmont Southampton
Staff Housing Caretaker
2w ago
WorldwideMiddleOnsiteplumbingelectricalair conditioningcarpentrylandscapingproject coordinationpreventative maintenancecontractor management
Join Fairmont Southampton as a Staff Housing Caretaker responsible for maintenance and operational readiness of residential housing complexes ensuring safety, functionality, and high standards in Bermuda's largest resort.
About the company
- Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe.
- Fairmont Southampton, Bermuda’s largest resort, features nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club.
- The company culture emphasizes respect, teamwork, professionalism, diversity, and inclusivity.
About the product
- The 593-room Fairmont Southampton resort recently underwent a multi-million-dollar renovation.
- The resort is Bermuda's largest and offers luxury hospitality experiences with various amenities including restaurants, spa, golf course, and Beach Club.
Responsibilities
- Perform general maintenance and minor repairs across housing units and common areas including plumbing fixtures, electrical fixtures (non-complex), air conditioning units, carpentry, painting, masonry, and general upkeep.
- Repair and maintain door hardware, locks, and minor structural elements.
- Escalate, coordinate, and oversee all major or certified work (HVAC, electrical, plumbing) to qualified vendors or licensed personnel.
- Conduct regular inspections of buildings, housing units, and outdoor areas.
- Maintain cleanliness, safety, and visual appeal of properties and common spaces.
- Support landscaping standards and general grounds maintenance.
- Oversee pool maintenance through contractors, ensuring compliance with safety standards.
- Implement and support preventative maintenance programs for housing facilities.
- Schedule inspections and servicing of building systems through approved contractors.
- Maintain detailed maintenance records and logs using the work order system (e.g., Transcendent).
- Identify trends, risks, and potential failures and recommend solutions.
- Coordinate and supervise external contractors and service providers ensuring licensed professionals perform specialist work.
- Monitor contractor performance regarding safety, quality, timelines, and cost-effectiveness.
- Support minor capital projects including planning, quotations, and execution while ensuring compliance with safety standards and company policies.
- Maintain inventory of tools, supplies, and maintenance materials and plan materials proactively.
- Ensure safe storage, handling, and use of tools and chemicals, track material usage and support cost control.
- Assist People & Culture team to prepare units for new occupants including pre- and post-occupancy inspections and respond promptly to maintenance requests.
- Manage and complete work orders efficiently, maintain accurate documentation, communicate work status, and respond to emergency situations.
Requirements
- Proven experience in general maintenance, facilities, or caretaker roles with broad hands-on maintenance disciplines (carpentry, minor plumbing, basic electrical, general repairs).
- Experience coordinating contractors and overseeing maintenance work is required; hospitality or residential property experience preferred.
- High school diploma or equivalent required; technical or vocational training is an asset.
- Certifications in HVAC, electrical, plumbing or similar trades are a strong asset but not required.
- Valid driver's license required.
- Strong knowledge of building maintenance and repair practices and health and safety standards.
- Good troubleshooting and problem-solving skills, organizational abilities, and contractor management skills.
- Proficiency in work order systems and maintenance tracking tools.
- Effective communication and interpersonal skills.
- Commitment to Fairmont’s brand promise and fostering an inclusive environment.
Conditions
- Ability to work flexible hours including weekends and on-call when required.
- Capability to perform physically demanding tasks such as lifting, climbing, and outdoor work.
- Availability for emergency response situations.
- Employee benefits include complimentary upgrades, extended and discounted stays across Fairmont & Raffles properties, dining and wellness discounts, health insurance, retirement plans, wellness programs, worldwide travel discounts, and opportunities for growth, mentorship, and international mobility.
- Supportive, inclusive culture grounded in respect, teamwork, and professional development.