Lendable
Fraud Investigator
1mo ago
EuropeRemotefraud_detectiondata_analysis
Conduct important fraud checks into new applicants and existing customers in a fast-growing fintech company.
About the company
- Protect our customers and society, by preventing fraud and financial crime .
- Comply with fraud and financial crime regulations and company policy.
- Minimise customer and applicant friction through skilled and timely decisions .
- Identify opportunities for product and process improvement .
Responsibilities
- You’ll conduct important fraud checks into new applicants and existing customers, as well as more detailed investigations .
- You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.
- You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.
- You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.
- Excellent written and verbal English communication.
- Great organisation skills, comfortable with working in a fast-paced environment.
- Ability to work independently and take ownership of cases.
- Keen to self-develop and stay informed about current industry fraud trends.
- Have an analytical mindset with a good attention to detail.
- Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.
How to apply
- We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:
- A quick call with one of the team
- A 15 minute Cognitive Assessment
- On-Site Interview and Assessment with the Fraud Investigations Manager
- Remote Interview with the Head of Fraud & Financial Crime
Other
- Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot )
- So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days.
- We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting
- You’ll conduct fraud investigations around scams and application fraud.
- You’ll utilise fraud systems and intelligence sources to make case decisions.
- You’ll report fraud to organisations such as Cifas.
- You’ll support new application checks and existing customer monitoring to proactively prevent fraud.
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
- Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
- Check out our blog !