Growth Strategist, Enterprise (Customer Success)

Other

• Our mission is to help organizations turn any growth idea into reality.
• We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
• In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
• In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round , for our customers, agency partners, and club members.
• Some things to know about us:
• Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs , and 30k members on Slack.
• Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
• All employees can work for free with world-class coaches who specialize in creativity, management, and more.
• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here .
• Read about us in the NYT , Forbes , First Round Review , and more .
• Hear from our employees directly on our Glassdoor page!
• As one of Clay’s Enterprise Growth Strategists, you’ll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.
• You’ll work directly with senior GTM leaders to:
• Map their growth priorities
• Translate those into actionable Clay use cases
• Expand Clay into new teams and workflows
• Shape the roadmap of both their GTM engine and Clay itself
• You are not just supporting customers, you’re a strategic business partner , trusted advisor, and internal product voice.
• Onboard with velocity & vision: Guide customers to their first “aha” moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
• Be a growth partner: Act as an extension of our customers’ GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
• Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay’s footprint within the org.
• Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi-team expansions.
• Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
• Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
• This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay.
• Strategic, product-minded thinking: You don’t just solve today’s problem: you see around corners, help customers envision what’s next, and connect their roadmap to ours.
• Deep GTM fluency: You’ve lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you’ve held an in-house GTM operator role.
• Customer obsession with business savvy: You’ve worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
• Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 → 1.
• Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.