Campfire
Implementation Manager
7mo ago
100000 –140000 USD / yearUSAproject managementdata migrationcustomer support
Lead customer implementations of a core accounting platform to ensure successful launch and usage.
About the company
- Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
Responsibilities
- We are looking for an Implementation Manager to lead customer implementations from start to finish. This is a fully execution-focused role responsible for ensuring customers successfully launch and start using the platform.
- Implementation Managers own the entire implementation process, including kickoff, configuration, data migration, testing, go-live, and transition to Support or Customer Experience. The role requires strong project management, technical understanding of the platform, and clear communication with customers.
- You will work closely with customers and internal teams to keep implementations moving, identify risks early, and ensure a smooth and successful launch.
Other
- Please note: This role is based in New York and requires working in the office five days per week alongside the team.
- Own end-to-end customer implementations from kickoff through go-live
- Lead implementation projects with a focus on aligning the platform to each customer’s accounting workflows and financial reporting needs
- Configure the platform based on customer chart of accounts, reporting structures, and operational requirements
- Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data
- Lead testing and validation of financial workflows, reporting outputs, and system configuration
- Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams
- Serve as the primary customer contact throughout implementation, providing clear communication and guidance
- Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges
- Ensure a smooth transition to Customer Success and Support after go-live
- Customers successfully go live with financial workflows and reporting fully operational
- Financial data and reporting outputs reconcile accurately after migration
- Customers are confident using the platform to manage core accounting processes at launch
- Implementations stay on schedule with minimal rework post go-live
- Clear documentation and smooth handoff to the post-implementation team
- Background in accounting or finance
- Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle).
- Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations)
- Experience leading software implementations or complex system rollouts
- Comfort working with financial data, system configuration, and data migration
- Strong problem-solving skills with the ability to identify risks early
- Clear communication with finance stakeholders and technical teams, with a strong client-first mindset
- Ability to manage multiple implementations in a fast-paced environment