Handshake
Enterprise Account Manager
4mo ago
179200 –224000 USD / yearUSA
Manage enterprise employer accounts focusing on client retention and growth through early talent recruiting strategies.
Responsibilities
- Reporting to the Director, Account Management - Enterprise, you'll partner with our Enterprise Client Success Management partners to ensure our employer partners see value in the Handshake product in order to retain and grow a key segment of our business. We’re looking for an Enterprise Account Manager to join our Employer Sales Team - working with top employers across the nation to drive their early talent recruiting strategy. You will serve as the primary owner of a set book of existing employer partners, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal.
- This high-impact role combines equal parts sales, relationship management and customer satisfaction. The ideal candidate has a proven record managing relationships at scale while driving renewals and expansions in a Saas technology company.
- Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners with an emphasis on growth
- Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer
- Develop and cultivate deep relationships with senior executives at the Director, SVP, VP, and C-suite levels at our partners
- Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value
- Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake
- Manage and present data and value-driven Quarterly Business Reviews
- Enlist and inspire customers to participate in Handshake events and other marketing materials
- Manage overall customer loyalty, serving as internal advocate and escalation point to customers
- Assist in identifying and developing scalable account management tools and methodologies that can be applied across the Account Management team Help scale internal process to support hundreds of premium employers
- Becoming a Handshake expert, learning the ins and outs of HR and higher ed Tech
- Must be willing to work onsite from our SF or NY office- expected 5 days a week. Must be willing to travel as needed for customer engagements.
Requirements
- At least 2+ years of sales experience in Enterprise SaaS sales or Account Management, 5+ years in a closing and quota carrying role
- Experience preparing renewal proposals, forecasting, and account planning
- A strong history of quota attainment and excellent performance on a high-reaching team Experience with an evangelical sale, selling non-discretionary software to executives at Fortune 1000 companies
- Experience managing customer relationships alongside a Customer Success team
- Experience using usage, data and results to demonstrate value and justify expansion
- An impeccable communicator with polished and professional sales presentation skills
- Experience operating in a high-growth business environment like Handshake
Conditions
- Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
- Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions
- Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
- Build a massive, fast-growing business with billions in revenue
- Handshake delivers benefits that help you feel supported and thrive at work and in life.
- The below benefits are for full-time US employees.
- 🎯 Ownership: Equity in a fast-growing company
- 💰 Financial Wellness : 401(k) match, competitive compensation, financial coaching
- 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
- 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
- 📚 Growth: $2,000 learning stipend, ongoing development
- 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office
- 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
- 🤝 Connection: Team outings & referral bonuses
- Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers .
Other
- Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
- In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.