Pylon Labs

Founding Enterprise Account Executive

6mo ago
300000 –350000 USD / yearUSASenior
Pylon Labs

Founding Enterprise Account Executive

6mo ago
300000 –350000 USD / yearUSASeniorsalesforce

Responsible for full-cycle sales of AI-native B2B SaaS solutions to large enterprise accounts, focusing on customer support platforms.

Responsibilities

  • Own full-cycle sales for large, complex B2B accounts
  • Source a portion of your own pipeline through strategic outbound
  • Sell to post-sales, support, and success leaders at larger organizations
  • Lead multi-threaded discovery, exec-level conversations, and longer sales cycles
  • Run proof-of-value trials and close six-figure+ ARR deals

Requirements

  • 4+ years of SaaS sales experience
  • Experience closing $100-500k+ ARR deals
  • Proven ability to sell into competitive, incumbent-heavy markets
  • Strong discovery, deal orchestration, and executive presence
  • Based in SF or NYC and willing to work in-person

Nice to have

  • Experience selling support, success, or customer-facing platforms
  • Familiarity with AI-driven or data-heavy products
  • Experience helping build an enterprise motion at a growth-stage company

Conditions

  • 🏥 Fully covered medical, dental, and vision insurance for employees
  • 🏦 401(k) retirement plan
  • 🚆 Commuter benefits
  • 🌱 Parental leave
  • 🏝️ 14 company holidays + unlimited PTO
  • 🗺️ Annual offsite
  • 🍽 Lunch, dinner, and snacks at the office
  • 🏋️ Fitness stipend

Other

  • Pylon is a Series B, AI-native B2B SaaS company building the next generation of customer support.
  • Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.
  • This is a massive market with incumbents that weren’t built for AI-first workflows.
  • Series B, $51M raised
  • Backed by a16z, BCV, General Catalyst, Y Combinator
  • 90+ employees
  • Offices in San Francisco and New York City
  • Salesforce
  • Scratchpad
  • Amplemarket
  • Salesfinity