Rhoda Ai
Field Deployment Lead
2w ago
EuropeLeaddeploymentroboticsoperations managementhardware installation
Lead the end-to-end execution and operational framework of intelligent robot deployments in Europe.
Responsibilities
- As Rhoda's first Field Deployment Lead in Europe, you will own the end-to-end execution of robot deployments at European partner sites - from site preparation and installation through commissioning, SAT sign-off, and transition to steady-state operations.
- You will also build and own the operational framework that keeps deployed robots running: the runbooks, operator training, escalation procedures, spare parts management, and the roster of contract operators and Tier 2 service partners at each site.
- This is not a traditional reactive field service role. Your focus is deployment quality and operational continuity - building systems that prevent emergencies, and managing a pre-trained Tier 2 service partner for hardware interventions beyond operator scope. You will work closely with the Application Engineering team on technical setup and with Rhoda HQ Engineering on configuration and maintenance planning.
- During the initial production ramp at our first German deployment, you will be on-site covering the day shift alongside contract operators to build firsthand understanding of the system in production - before transitioning to a supervisory and multi-site role as operations mature.
Requirements
- Degree in Mechanical Engineering, Electrical Engineering, Robotics, Mechatronics, or a related field
- 5+ years of hands-on experience in industrial robotics or industrial software deployment, commissioning, or field engineering
- Hands-on electro-mechanical troubleshooting skills: confident using a multimeter and oscilloscope to diagnose faults, and working with VFDs, PLCs, sensors, actuators, and wiring in an industrial environment
- Proven track record executing FAT/SAT processes and commissioning robotic or automation systems at industrial customer sites
- Linux command-line proficiency; comfortable reading Python scripts and shell commands; basic Docker/container operations
- ROS or ROS2 experience, or equivalent industrial automation background with genuine willingness to learn ROS2 quickly
- Strong documentation habits: you write runbooks, SOPs, and handover documents that others can follow without asking you
- Experience training non-technical operators on robotic or automated production equipment
- Experience managing contractors or external service partners
- Professional German and English — both required
- Valid driver's licence
Nice to have
- Prior experience deploying or commissioning robots at automotive primes or Tier-1 suppliers
- ISO 10218 / EN ISO 13849 / TS 15066 safety familiarity for industrial robotics
- Experience with Flexiv Rizon arms, ZED cameras, or comparable industrial robot platforms
- Background writing and maintaining operational SOPs and field playbooks
- Experience managing multi-site field operations
Other
- At Rhoda AI, we’re building the next generation of generalist intelligent robots. We own the full robotics stack from high-performance hardware and robot systems to the infrastructure and state-of-the-art foundation world models that control our robots. Our robots are designed to be generalists capable of operating in complex, real-world environments and handling long-tail edge cases, made possible by our cutting edge research and end-to-end system design. We've raised over $450M and are investing aggressively in model research, infrastructure, hardware development, and manufacturing scale-up to make generalist robotics a reality.
- Rhoda AI Europe GmbH is the company's first international entity, established to own strategic partner relationships across Europe and drive deployment of RaaS (Robotics as a Service).
- We're looking for a Field Deployment lead to oversee Rhoda AI’s intelligent robot real-world customer deployments. We will have the first industrial deployments in the field by Q4-2026. You will be working at the intersection of robotics, AI, hardware, and deployment operations.
- Own site preparation, robot installation, system integration, and commissioning at new European partner sites
- Lead SAT (Site Acceptance Testing) sign-off with partner technical teams; ensure systems meet production-readiness criteria before handover to steady-state ops
- Coordinate deployment timelines with Rhoda HQ AE and engineering teams; manage site-specific dependencies and risks
- Document configurations, integration decisions, and site-specific adaptations for each deployment
- Design and maintain the operational runbook for each deployed site: error response procedures, escalation paths, consumables management, shift handover standards
- Train and onboard contract operators at each site; set quality and documentation standards; ensure consistent execution across shifts
- Manage the Tier 2 local service partner: define scope and SLA, oversee training on Rhoda hardware, manage the callout process
- Capture field learnings systematically - failure modes, edge cases, near-misses - and feed structured insights to the AE team and HQ Engineering
- Execute scheduled preventative maintenance visits at active sites (monthly/quarterly cadence per site)
- Coordinate software and firmware updates with HQ Engineering; execute on-site where remote deployment is not possible
- Manage on-site spare parts inventory at each customer facility
- Cover the day shift on-site during initial production ramp to build firsthand operational expertise
- Transition day shift to the third contract operator once steady-state is established; shift into supervisory and multi-site mode
- First field operations hire in Europe — you define how Rhoda deploys and operates in the field
- Direct line to HQ Remote Operations Center: your field intelligence shapes the product roadmap
- As Europe scales, you build and lead a growing field operations team — potentially evolving into dedicated deployment and operations functions in 2027
- Work at the intersection of cutting-edge humanoid robotics and real Tier-1 industrial production environments