Voodoo
VIP Account Manager - Beach Bum
2w ago
WorldwideMiddleRemoteC1crmsocial media
Manage VIP player relationships and drive engagement and retention for mobile games.
Responsibilities
- Manage the VIP account management domain in a fast growing, leading product
- Evaluate and monitor VIP players KPI trends by initiating campaigns and promotions
- Proactively initiate communication with these players over various channels based on personal relationships
- Work collaboratively with multiple teams such as analysts, CRM, product and more
- Manage and grow our social media community (Facebook, Instagram)
- Support & engage our VIP players on a daily basis with all queries & complaints
Requirements
- Fluent in English (additional languages a bonus)
- Analytical and operational skills
- Previous experience within an account management role or similar - advantage
- PROACTIVE & “CAN DO” ATTITUDE
- Exceptional communication & interpersonal skills
- Full time position with willingness to be able on the weekends when necessary
Conditions
- Cibus meal card with a monthly allowance of ILS 1,000
- Sick leave starting from the first day of employment
- Half-day off on select holiday eves, in addition to statutory and contractual entitlements
- An extra vacation day accrued for each year of employment
- Company shuttle service from Tel Aviv, Ramat Gan, Givatayim, and Herzliya
- Study fund (Keren Hishtalmut) starting from the first day of employment
Other
- Beach Bum is a dynamic and innovative gaming company that brings a fresh twist to classic games by introducing them to the world of casual online games. Beach Bum was created in 2015 by industry leaders out of a genuine passion for gaming and technology. In 2021, Beach Bum was acquired by hyper casual gaming leader Voodoo, opening the door to countless new opportunities and millions of players worldwide!
- We're looking for a passionate VIP Account Manager to build strong relationships with our high-value players and help drive engagement and retention across our leading mobile games.