Vidrush
Software Sales Agent (Onboarding + Demos)
5mo ago
WorldwideRemote
A Software Sales Agent role responsible for onboarding, demoing, and guiding customers through product usage and sales process.
Responsibilities
- We’re hiring a Software Sales Agent (Salaried) who will be the first human touchpoint for many of our customers.
- Your job is to:
- run onboarding / walkthrough calls
- explain the product clearly to new users
- help users choose the right plan
- answer sales questions (features, use cases, pricing, workflows)
- be available for on-demand scheduled calls when users request help
- This is a role for someone who is naturally helpful, clear, and organized — someone who can sell through education .
Nice to have
- Experience in SaaS sales, onboarding, customer success, or technical support
- Experience with CRM tools (HubSpot, Salesforce, etc.)
- Familiarity with creator tools / YouTube workflows
- Comfortable recording short Loom-style walkthrough videos
- Experience handling pricing, billing, or plan upgrade questions
Other
- VidRush is an AI-native video production platform that replaces an entire video team with coordinated AI agents.
- Creators turn a simple idea into a fully produced, long-form video—research, script, voiceover, visuals, motion graphics, and rendering—in under an hour. No timelines. No editing headaches. Just intent → finished video.
- We’re building a new way to create video that feels more like writing than editing, and we’re already seeing strong traction from serious creators and media teams.
- If you’re excited about AI, creator tools, and building category-defining products from first principles, you’ll fit right in.
- Run onboarding calls for new customers and help them get set up quickly
- Host product demos and answer pre-sales questions
- Help users understand how to get the best results with the tool
- Handle inbound leads who request a call (scheduled on demand)
- Guide users to the right plan based on their goals and usage
- Follow up with users who are stuck or haven’t activated successfully
- Document common issues/questions and share them with the team to improve onboarding and product
- Track call outcomes and feedback so we continuously improve conversion and retention
- Strong spoken English and excellent communication skills
- Confident running calls with customers (friendly, structured, calm)
- Ability to explain software clearly to non-technical users
- Comfortable answering sales questions without being pushy
- High responsiveness: you reply quickly and follow through
- Organized: you keep notes, manage scheduling, and stay on top of follow-ups
- Ownership mindset: you solve problems instead of passing them around
- a SaaS onboarding specialist / customer success rep
- a sales development rep who prefers demos over cold outreach
- a support person who’s naturally good at closing through education
- a customer-facing operator in a startup environment
- Scheduling system (Calendly or similar)
- CRM (or lightweight tracking)
- Slack / Discord
- Email + chat support systems
- Small team, fast feedback loops
- You’ll work closely with founders and the product team
- Your insights from calls will directly shape the product and onboarding