Unmind
Product Manager
2w ago
EuropeRemoteaiproduct_roadmapprompt_engineeringdata_analysis
Product Manager role to own and evolve the AI-driven mental health product roadmap, collaborating across clinical, data, and engineering teams.
Responsibilities
- We're looking for a Product Manager to own and evolve the Nova roadmap — our AI agent that supports employees with clinically grounded, meaningful interactions at the moments that matter most. You’ll work hands-on with prompt engineering and evaluation, partnering closely with clinical, data and engineering to improve quality, increase utilisation, and ship AI responsibly in a behavioural health context.
- Own and deliver the Nova roadmap with support from a Principal Product Manager, translating goals into a clear, prioritised backlog.
- Write and iterate prompts and conversation design, using strong product writing to improve clarity, empathy, and effectiveness.
- Set up and run evaluation and testing practices for Nova (qualitative + quantitative), identifying failure modes and improving reliability.
- Partner daily with clinical and data colleagues to ensure Nova is safe, clinically grounded, and continuously improving.
- Define success metrics, analyse outcomes, and share learnings through clear updates and thoughtful post-mortems.
Requirements
- In the spirit of equity and continuous growth, we invite you to remove education from your CV. Qualifications are not a factor in our decision-making. However, some experience in the following is important for this position:
- Experience owning a backlog, defining success metrics, and shipping improvements iteratively in a product, product operations, technical project management, or similar role.
- Background in healthcare or another regulated industry; you bring an appreciation for the rigor, governance, and stakeholder collaboration required to build products responsibly.
- Hands-on experience working with LLM-powered products or conversational AI; you understand how prompts work, why they fail, and how to test them systematically.
- Strong writing skills: you can write clearly, precisely, and empathetically — qualities that are as important for prompt design as they are for product communication.
- Genuine curiosity about AI and its application in sensitive domains, with interest in the technical, ethical, and human dimensions of the work.
- A data-driven working style: you define metrics before you ship, analyse results honestly, and write post-mortems without spin.
- Comfort partnering closely with clinical or scientific colleagues: you respect domain expertise, ask good questions, and translate between clinical and product languages.
- A serious attitude toward AI safety and clinical responsibility: you understand that Nova’s outputs have real consequences, and you design and test accordingly.
- Tip for candidates: If you’re unsure whether to apply – do. We know great people don't always tick every box.
Other
- Location: UK Based, Remote-first (with monthly travel to London)
- At Unmind, we're here to create better mental health.
- We believe mental health should be a source of strength, not struggle – for people, teams, and entire organisations.
- We combine science, technology, and human care to help companies like Uber, Disney, Major League Baseball, and the NHS improve mental health and drive performance.
- Now we’re looking for more brilliant people to help us do it.
- 🚀 Our Values
- We’re building a company where ambition and empathy go hand in hand.
- Outpace the rest – Move fast. Deliver excellence.
- Stronger together – We go further, faster, together.
- Client first – We win, when our clients win.
- We’re building a place where everyone feels seen, heard, and supported – and where difference is celebrated.
- If you need adjustments during the process, tell us when you apply or email
- Learn more about how we hire and our commitment to equity in our Candidate FAQ →
- We believe wellbeing and performance go hand-in-hand – and we build our environment to support both.
- A few highlights:
- ✅ Private medical for you & your family
- ✅ Equity in Unmind
- ✅ Generous gender-neutral parental leave
- ✅ 25 days holiday + birthday + celebration days
- ✅ Revive & Thrive Days – company-wide Friday off monthly
- ✅ Flexible working + early Friday summers
- ✅ Remote-first within the UK, with monthly in-person meet-ups and access to a London co-working space
- ✅ Annual learning budget + learning leave
- ✅ Free weekly therapy or coaching sessions
- ✅ Wellbeing support via WellHub & Bippit
- See all benefits on our Careers Page →