Verisoul
Customer Solutions - AI Engineer
6mo ago
180000 –250000 USD / yearUSAMiddlellmsautomation
Build AI systems to automate customer workflows, enhance customer support, and deliver scalable automation to reduce fraud.
Responsibilities
- You build AI systems that help customers succeed. You turn manual customer workflows into automated, scalable software.
- You sit between customers, AI, and product, with direct ownership over retention and expansion through automation.
Conditions
- Base Salary: $140,000 - $180,000
- Bonus: $30,000 - $60,000
- Equity: 0.15% - 0.3% with 4-year vesting
- Benefits: 401k match (4%)
- Free Lunch - personalized your way
- $10K Relocation Bonus
- 100% Insurance Coverage
- 4% 401K Match
- Unlimited Vacation
- Up to 20 days Remote Annually
- Beautiful Office
Other
- Verisoul stops fake accounts and fraud in the era of AI. We distinguish real humans from bots and bad actors for high-growth companies like Clay, Augment Code, and Morning Consult .
- 6x YoY Growth: 6x ARR growth (to $2M) and scaled to 100+ customers.
- Product Dominance: 80% competitive win rate; we catch 70-105% more fraud than legacy tools.
- Strong Backing: Raised $8.8M Series A
- Automate customer support . Build AI agents that resolve customer issues at scale.
- Build customer facing AI agents . Support fraud investigations, analysis, reporting, and operations.
- Deliver automated insights . Create self updating reports that prove ROI.
- Own customer integrations . Work directly with customers and write code to solve real problems.
- Operationalize AI . Turn manual CX work into production grade automation.
- 3 plus years engineering experience in product, platform, or automation roles.
- Hands on AI experience with LLMs and agentic systems.
- Full stack ability to build and ship production automation.
- Automation mindset . You eliminate repetitive work with code.
- Customer empathy . You translate pain into solutions.
- Customer Solutions Team: To identify the manual workflows that need automating.
- Core Engineering: To access the data and APIs needed to power your agents.
- Tech Stack: Python, TypeScript, LLMs (OpenAI/Anthropic), Vector DBs, Retool/Internal Tooling, GCP.
- In office 5 days a week in Austin, Texas!
- All-in Optimism: Building a startup is hard. We bring the energy and steadfast optimism needed to push through challenges and accomplish the impossible—while having fun.
- Total Ownership: Be a self-starter and a self-completer. Own high-impact problems end-to-end, combining structure with the execution skills to get the job done.
- First Principles Curiosity: Challenge assumptions with a beginner’s mind. Rethink the "current way," test new hypotheses, and focus on finding the truth—even if it means changing your mind.