Onhires
Head of Payments · Stripe · Solidgate · US Subscription SaaS
1mo ago
WorldwideHeadpaymentspayment infrastructurepayment processorsmerchant accounts
Senior hands-on individual contributor role to fully own and optimize the entire payments function in a US subscription SaaS company.
About the company
- This is a senior hands-on individual contributor role.
- The company is NOT looking for:
- corporate banking profiles
- finance/accounting professionals
- strategy-only leaders
- people managers disconnected from execution
- They are specifically looking for someone who personally operates and improves payment infrastructure in a high-volume subscription environment.
Responsibilities
- Manage and optimize merchant accounts and payment processors
- Improve payment acceptance/approval rates
- Work with payment orchestration and routing logic
- Monitor and reduce chargebacks, disputes, and payment-related risks
- Leverage AI and automation tools to streamline payment operations — reducing manual work and scaling impact without growing the team
- Collaborate with internal teams when billing issues affect funnel performance
- Analyze payment performance and optimize recurring billing flows
- Build strong relationships with PSPs/acquirers
Requirements
- 5+ years in payments/payment operations
- Strong hands-on experience with: payment orchestration
- PSP management
- merchant accounts
- approval/acceptance optimization
- recurring billing/subscription payments
- chargebacks/risk management
- Deep understanding of US billing/acquiring ecosystem
- Experience with modern payment infrastructure such as Stripe, Solidgate, or similar platforms
Conditions
- Remote
- Full-time
- B2B contract
- Competitive compensation discussed individually + uncapped performance-based bonus structure
- Eastern Europe preferred
Other
- Our client is a profitable and fast-growing B2C subscription SaaS company operating in the US market. The business is already generating 7-figure monthly revenue and is scaling aggressively with a lean, high-performance team.
- The company works in a complex subscription billing environment where payments performance directly impacts revenue growth. They are now hiring their first dedicated Head of Payments to fully own and optimize the entire payments function.
- Direct impact on revenue through payment performance optimization
- Full ownership of the payments domain
- Lean, high-ownership environment with fast decision-making
- Strong performance-based bonus structure
- Opportunity to work on large-scale US subscription billing operations
- Current payment acceptance rate is 60%. The goal is to reach 90% through structured milestones. Chargeback ratio is currently at ~1.5% and under control.
- Strong preference for candidates with experience in:
- B2C subscription SaaS
- mobile subscription products
- high-risk payments
- dating
- gambling/iGaming
- cybersecurity
- crypto
- aggressive consumer subscription businesses