SupabaseSite Reliability Engineer
3w ago
postgresoperational readiness reviewslisloerror budget
Drive reliability practices and frameworks across engineering teams to enhance platform stability.
About the company
- Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- 280+ team members
- 55+ countries
- 20+ languages spoken
- $500M raised
- 500,000+ community members
- We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Responsibilities
- Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform.
- You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted.
- This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority.
Nice to have
- Experience with Kubernetes-based platform operations
- Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling
- Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)
Conditions
- Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
How to apply
- We keep things simple, async-friendly, and respectful of your time:
- Apply – Our team will review your application.
- Intro Call – A short video chat to get to know each other.
- Interviews – Up to four calls with: Team Leads
- Future teammates
- Someone cross-functional from product, growth, or engineering (depending on the role)
- Someone from our leadership/founding team
- Decision – We may follow up with a final question or go straight to offer.
- All communication is remote and we aim to move fast.
Other
- Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
- Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions
- Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation
- Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes
- Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design
- Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it
- Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction
- Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation
- Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams
- Have a software engineering mindset — you write code and build tools, not just configure them
- Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions
- Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements
- Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)
- Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)
- Communicate clearly and persuasively — this role requires influencing without authority across a distributed org
- Have experience in async or globally distributed teams
- Are energized by making other teams more effective rather than being the one who fixes everything