Hiya
Account Director - Singapore
3w ago
WorldwideDirectorRemote
Lead business development and commercial growth for Hiya in Southeast Asia, managing partnerships and sales expansion.
Responsibilities
- We are hiring a Regional Director to lead business development, carrier partnerships and commercial growth across Southeast Asia. Based in Singapore, you will drive Hiya’s expansion across Singapore, Malaysia, and Thailand. This is a strategic, high-impact role for someone who thrives in complex, multi-stakeholder environments and wants to build something meaningful in a fast-growing region.
- You will own the full commercial lifecycle, from market development and executive relationship-building through to deal negotiation, execution, and long-term account growth. You will define and execute Hiya’s Southeast Asia strategy and work cross-functionally with Product, Marketing, Legal, Customer Success, and Leadership to bring our voice intelligence solutions to market across the region.
- This role is critical to the success of Hiya. You will be a key player in a small but global team that interacts with the largest brand-name Mobile Network Operators in the world.
Nice to have
- Business development experience in Australia and/or Taiwan is a strong plus
- Experience in telecom services, mobile networks, voice, fraud, or security products
- Existing relationships within the Southeast Asian telecom ecosystem
- Experience working with SaaS, platform, or AI-driven products
- Exposure to international or multi-market commercial environments
- Technical fluency and the ability to engage in solution-design conversations with product, engineering, and data teams
Conditions
- Competitive salary and annual bonus: Structured OTE with upside tied to market performance.
- Hybrid working: Based in Singapore with flexibility on where and how you work.
- Annual professional development budget: Dedicated investment in your growth and skills.
- Home office support: We’ll help you set up a productive working environment.
- International collaboration: Work closely with teams across the US, UK, EMEA, and APAC, with travel to match.
- Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Other
- Singapore | Hybrid | Full-time
- Hiya is making voice communication safer, smarter, and more trusted. Our AI-powered Voice Intelligence Platform analyses more than 28 billion calls each month, protecting over 550 million users worldwide from spam, fraud, and impersonation.
- We partner with the world’s leading telecom operators and technology companies, including Vodafone, Telenor, AT&T, Samsung, BT/EE, Rogers, MasOrange, Telefonica, Virgin Media O2, and Bell Canada, to power trusted voice experiences at scale. Backed by Balderton Capital, Hiya is growing rapidly and redefining what voice communication becomes next.
- Develop and execute Hiya’s commercial strategy across Singapore, Malaysia, and Thailand
- Build and maintain senior relationships with telecom operators, carriers, and strategic partners across the region
- Identify, develop, and close new business opportunities
- Lead complex commercial negotiations and long-form partnership discussions
- Drive revenue growth across new and existing accounts
- Represent customer and market needs internally to shape product and go-to-market strategy
- Coordinate cross-functional teams to support successful launches and partner growth
- Track market dynamics, competitive activity, and regulatory and industry trends across APAC
- 7+ years in business development, strategic partnerships, enterprise sales, or carrier/operator sales
- Proven ability to drive business development across multiple Southeast Asian markets, specifically Singapore, Malaysia, and Thailand
- Strong experience working with telecommunications operators or large enterprise accounts
- Proven track record closing complex, multi-stakeholder deals
- Strong executive presence and relationship management skills
- Commercially driven, with sharp strategic thinking and execution capability
- Comfortable operating in fast-moving, ambiguous environments
- Must hold a valid Singapore work visa or relevant right-to-work status (e.g., Singapore citizenship or Permanent Residency)
- Fluent in English; additional regional languages are an advantage
- Own it: We expect team members to take real ownership and move with purpose. Observers don’t thrive here.
- High trust, high bar: We serve customers and partners with a standard for quality we don’t compromise on.
- Learn in public: Mistakes happen. What matters is that we reflect, adapt, and share what we learned.
- Lead with conviction: We make calls, we back them, and we stay collaborative while doing it.
- Do, don’t observe: Velocity and execution are core to how we operate, across every function.