Artisan
Forward Deployed Engineer
1w ago
175000 –250000 USD / yearUSAtypescriptfull-stack
A technical role bridging engineering and sales by customizing AI product features and integrations for strategic customers.
Requirements
- 3+ years as a forward-deployed/solutions engineer, field engineer, or full-stack engineer
- Strong TypeScript experience across the stack (Node.js, React, or similar frameworks)
- Comfortable leading technical conversations with RevOps leaders and sales teams
- Ideally experience integrating with CRMs, marketing automation tools, and sales tech (Salesforce, HubSpot, Outreach, etc.)
- You thrive in ambiguity - scoping problems, architecting solutions, and shipping them fast
- Excellent communication skills: you can explain complex systems to non-technical stakeholders and dive deep with engineers
- Willingness to travel frequently (up to 50%) to meet customers where they are
How to apply
- Introductory chat with our recruiter
- 15-minute interview with Jaspar, our CEO
- 60-minute technical interview with our engineering team
- 30-minute culture and values interview with Jaspar, our CEO
Other
- We're building AI employees. Not chatbots. Not copilots. Autonomous digital workers that do real jobs.
- Our first, Ava, is an AI BDR used by hundreds of companies. She researches leads, writes and sends emails in a customer's voice, runs multi-step outbound sequences, manages her own deliverability infrastructure, self-optimizes over time, and handles objections and meeting booking. She's not a tool someone uses. She's a teammate.
- We're a YC W24 company, have raised $35M+ from investors including Y Combinator, and are at $8M+ ARR. Right now we're building Ava 2.0, a step change in what an AI employee can do. The engineering problems are hard and the surface area is enormous.
- You'll be the bridge between Artisan and our most strategic customers - part engineer, part consultant, part trusted advisor. You'll work directly with sales, success, and product to ensure customers get maximum value from Ava.
- Scoping how Ava fits into each customer's GTM stack: what we replace, what we integrate with, and what the ideal workflow looks like
- Engineering customer-specific features and integrations across our TypeScript full-stack codebase
- Managing end-to-end implementation, partnering closely with customer success managers to drive adoption
- Traveling to customer offices for in-person discovery, scoping sessions, and onboarding
- Joining sales calls to provide technical credibility and help close complex deals
- Staying hands-on throughout the customer lifecycle - from pre-sales through expansion - ensuring customers see real, measurable ROI
- Feeding customer insights back to product and engineering to shape our roadmap
- Location: On-site in New York City or San Francisco (with frequent travel to customer sites)
- Team: FDE
- Reports to: Jaspar Carmichael-Jack, CEO (this is a new function at Artisan which Jaspar is directly overseeing)
- Founder mindset. Everyone acts like an owner: take initiative, think big, challenge ideas, and push for 10× outcomes
- Obsessed with impact. We apply the 80/20 rule, kill sunk costs quickly, and focus on what actually moves the needle
- Customer-first, always. Every decision is made with the customer experience at the center
- High standards, every detail. Quality matters in everything we ship, from product and code to copy and design
- Clear, direct communication. We value candor, fast responses, and feedback
- Winning team energy. We bring positive vibes, low ego, zero drama, and genuinely enjoy building together