Strategy and Operations - Revenue

Other

• As our next Strategy and Operations Lead within our Sales Revenue team , you will own the operational infrastructure that powers Checkatrade's trade acquisition and activation engine. This isn't a traditional Sales Ops role — Sales Ops at Checkatrade sits at the intersection of Sales, Marketing, Account Management, Finance, and Product, ensuring every team involved in generating revenue is aligned, data-informed, and operationally excellent.
• You'll shape how we attract, qualify, convert, onboard, and upgrade tradespeople across our membership tiers and new products. SalesOps at a two-sided marketplace is different — you'll be optimising the supply side, balancing acquisition volume with quality, and supporting a sales team that sells to tradespeople who are simultaneously our product and our customers.
• This is a hands-on, high-impact role with a direct line of sight to revenue outcomes and a seat at the table in commercial planning.
• Technology & Systems Strategy: Support with the revenue tech stack strategy (Salesforce, Gong, Clay and supporting tools), ensuring it scales with Checkatrade's growth and supports a unified view of the trader journey from lead to activated member
• Revenue Intelligence & Forecasting: Build and maintain a revenue analytics framework tracking pipeline health, conversion rates, revenue. Also own the sales forecasting model — combining pipeline coverage, deal velocity, win rates, and seasonal patterns to deliver reliable revenue predictions
• Process Architecture & GTM Operations: Map, document, and continuously improve end-to-end processes from lead assignment and qualification through to close, onboarding, and first campaign activation. Also, identify bottlenecks in the sales workflow and design scalable solutions
• Cross-Functional Alignment: Act as the connective tissue between Sales, Marketing, Account Management, Finance and Product — ensuring teams operate from shared definitions, data and goals
• It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
• Breadth of experience in RevOps/SalesOps, Consulting or a similar strategic operational role
• Strong Salesforce proficiency — comfortable building reports, dashboards, and flows, with a good understanding of declarative capabilities and data architecture
• SQL or equivalent data querying skills — able to self-serve data beyond pre-built reports
• An analytical mindset with proven ability to translate data into actionable, commercial recommendations
• Proficiency with BI tools (e.g., Tableau) for defining metrics frameworks and building self-serve reporting
• Experience designing and documenting sales or revenue processes end-to-end
• Competitive salary + annual bonus
• Health, well-being and learning support
• Gym membership, Smart Tech Scheme and Cycle Scheme
• Birthday/Special day leave
• Buy & sell holiday scheme
• 1 week’s paid charity leave and much more!
• Screening call with one of our Talent Acquisition Partners
• 1st stage interview with our Sales Operations Manager
• 2nd stage interview will be two speed rounds with stakeholders within Sales
• Final interview will be a case study with the Sales Operations Manager and VP of Sales
• If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
• Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
• About us We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
• We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.