Curaleaf
Medical Secretary
2w ago
Remotemedical terminologycustomer servicems outlookms wordms excelconfidentialityadministrationmultitasking
Medical Secretary role in a fast growing medical cannabis company, working remotely to support patients and clinical teams with administrative tasks.
About the company
- Curaleaf International is part of the world's largest cannabis company with presence across Europe, Canada, and Australasia.
- They deliver safe, legal, and regulated medical cannabis products to patients across the UK.
- Curaleaf Pharmacy is regulated by the GPhC and operates as a fully licensed distance selling pharmacy with professional, patient focused work.
Responsibilities
- Scheduling and coordinating patient appointments
- Handling appointment payments
- Maintaining a professional and personable approach with patients
- Typing letters, clinical reports and transcriptions
- Organising meetings and taking minutes
- Answering patient queries by phone and email when required
- Supporting the wider team with administrative tasks as needed
Requirements
- Professional and courteous, maintaining a strong patient-focused approach
- Highly organised, with excellent attention to detail
- Confident using IT systems including MS Outlook, Word, Excel and Adobe
- Discreet and able to maintain strict confidentiality
- Excellent communicators, both written and verbal
- Professional tone when delivering information
- Exemplary customer and patient service skills
- Strong organisational and multitasking abilities
- High level of IT proficiency
- Grade C or higher in Maths and English or equivalent
Nice to have
- Experience with medical terminology
- Previous experience working in healthcare administration
Conditions
- Location: Remote
- Full time | Sociable Hours
- Opportunities for career growth and development
- Sociable hours with no late nights or weekends
- Supportive, inclusive and diverse workplace